PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!
Why We Need You
PagerDuty is seeking an IT Product Manager - Financial Systems to join our diverse, customer-focused team! As an IT Product Manager - Financial Systems, you will report to the Senior Manager, Enterprise Applications (Finance) in the CIO organization. In this position, you will actively work with both internal and external resources on the IT, Finance, and Billing Engineering teams to define and support a high-impact finance systems roadmap. With a growing customer base and growing product catalog, you will innovate how we can build our internal systems for scale to support an expanding business. You will also be hyper focused on measuring the changes and the direct impact those changes had on the business. This is an exciting opportunity for someone who is passionate about business process optimization and is driven by business outcomes.
Key Responsibilities:
- Work closely with the Finance & Accounting organization to document and validate business objectives and requirements for implementation by technical teams.
- Influence and lead collaborative reviews with various stakeholders to conceptualize, develop, interpret, and analyze requirements to align business process efficiencies and improvements with system functionality, and ensure the accuracy of information feeding into our back-office applications.
- Develop a roadmap that accomplishes business goals and aligns with the team and company V2MOM.
- Take a hands-on approach to troubleshooting complex process, functional, and application issues and manage these through to resolution.
- Create documentation for implemented solutions, including process workflows and technical specifications.
- Apply best practice techniques to ensure that data integrity, internal controls, and solutions are scalable.
Basic Qualifications:
- 4+ years of experience as a product manager, business analyst, or business systems implementation consultant for IT, Operations or Finance teams
- 4+ years of experience designing optimized and automated processes for Finance and Accounting teams.
- General understanding of best practices and business processes in Finance and Accounting.
- Self-starter, strong problem solver, reliable team player with ability to deliver projects on-time.
- Strong time and project management skills – can coordinate multiple projects simultaneously in a high-paced business culture.
- Excellent written and verbal communication and interpersonal skills.
- Ability to perform in a dynamic, fast-changing work environment.
- Successfully deliver with levels of ambiguity.
Preferred Qualifications:
- Experience with Zuora, RevPro, Coupa, NetSuite or similar SaaS platforms.
Comprehension of international accounting reporting standards and foreign exchange rate impacts.
Previous experience working in a public company, including experience implementing and maintaining SOX controls for financial reporting and other regulatory/compliance initiatives.
Experience with Agile project management & development/deployment methodologies
The base salary range for this position is 146,000 - 237,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
