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Yale University

Research university in New Haven, CT

Program Manager - Center Operations

Full-TimeUpdated on 10/23/2026
$68k - $120.5k
Mid, Senior
Bachelor's, Master's
New Haven, CT, USA
HybridHybrid work model; workplace is listed as College St, 100, United States of America.
Project & Program ManagementProgram Management

About the job

Requirements
  • A bachelor's degree in a related field and four years of related experience, or an equivalent combination of education and experience.
  • Demonstrated ownership of complex, concurrent projects with independent responsibility for timelines, deliverables, and stakeholder coordination in a research or academic setting.
  • Proven experience managing high-volume, multi-source commitment portfolios for senior leadership and exercising independent judgment on prioritization under shifting conditions.
  • Proven experience coordinating across institutional boundaries, including with regulatory, compliance, or sponsor organizations.
  • Budget tracking and financial reporting experience.
  • Demonstrated experience directing event and meeting logistics, including venue, speaker, and materials coordination.
  • Excellent written communication and the ability to draft correspondence, reports, and public-facing materials representing an institution.
  • Demonstrated discretion and sound judgment handling confidential information.
Responsibilities
  • Own the design and execution of CSEI programs, including the Center seminar series, scientific workshops, and Center-led conferences.
  • Lead the annual speaker nomination process by soliciting and curating nominations from CSEI faculty and trainees and working with Center leadership to finalize the slate; manage speaker invitations, visit programs, and hospitality end to end.
  • Develop and steward trainee-led programming, including the trainee speaker invitation program and the Center journal club, partnering with postdoctoral and graduate trainees to build durable community programs.
  • Direct logistics and delivery for Center conferences and multi-day scientific meetings, including venue, budget, registration, materials, and speaker coordination.
  • Supervise student workers, temporary staff, and vendors engaged in support of Center programming.
  • Exercise independent judgment to resolve project commitment conflicts, sequence competing demands, and protect capacity for research leadership and strategic work.
  • Conduct a daily coherence review across all projects, identifying and resolving conflicts.
  • Negotiate and coordinate meeting agendas and commitments with senior collaborators, sponsors, and institutional leaders across US, European, Asian, and Australian time zones.
  • Manage correspondence on behalf of the Director, exercising discretion and independent judgment in triage, prioritization, and drafting responses to sponsors, collaborators, and institutional offices.
  • Manage the Center's regulatory compliance calendar, including IRB protocol renewals, amendments, and coverage across funded programs; alert program leadership well in advance of deadlines.
  • Coordinate administrative deliverables across multi-institutional consortia, serving as the operational point of contact for partner institutions.
  • Own CSEI's external communications strategy and execution, including the Center's professional social media presence, and grow the Center's visibility within the scientific community.
  • Represent CSEI administratively with Yale University and School of Medicine offices, and coordinate the Center's participation in institutional initiatives and cross-program partnerships.
  • Administer the Center's programmatic budget, including seminar series, conferences, and events; track expenditures, reconcile accounts, and report on financial position to the Director.
  • Manage vendor relationships and procurement for Center programming in accordance with University policy.
  • Hold accountability for the integrity and continuity of the Center's human subjects research protocol portfolio, spanning multiple funded programs and international cohort studies.
  • Direct the preparation and submission of new protocols, amendments, and continuing reviews, working with investigators to translate scientific plans into regulatory submissions and resolving reviewer questions on the Center's behalf.
  • Establish the Center's standards and procedures for protocol maintenance, documentation, and audit readiness, and hold the Center accountable to them.
  • Decide and negotiate the Center's approach to single IRB and reliance arrangements for multi-site studies, coordinating with partner institutions.
  • Monitor the regulatory obligations attached to each award and determine how they are met across the portfolio, escalating to the Director only where scientific or institutional judgment is required.
  • Oversee the advancement and growth of the program, providing direction and leadership that support its philosophy, mission, strategy, and annual goals and objectives.
  • Assume primary accountability for disseminating and publishing program information to create public awareness and support.
  • Work closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans.
  • Identify, solicit, and cultivate community partnerships and collaborations to assist in program development and growth.
  • Develop metrics to identify and measure program success, including grant success and related evaluation.
  • Assist in identifying and evaluating potential future funding sources, and contribute to grant and contract submissions, including annual submissions and writing content and budget sections of grant applications.
  • Develop and manage the program's operating budget.
  • Develop the administrative infrastructure of the program and manage its human resource and administrative functions, including staffing and hiring, supervision, performance development, counseling, and discipline when warranted.
  • Oversee and manage information systems, facilities, and space needs.
  • Investigate, identify, implement, and oversee maintenance of systems to gather, track, and report information supporting program initiatives.
  • Track program activities and regularly inform leadership of progress; recommend structural or programmatic adjustments, changes, or additions based on knowledge of program missions, goals, and objectives.
  • Initiate, design, and manage program communications; identify outreach potential and promote philanthropic and collaborative support.
  • Contribute to development and assist in management of program website content; monitor editorial content changes and additions.
Desired Qualifications
  • An advanced degree in public health, policy, life sciences, health administration, or a related field.
  • Experience in an academic medical center, research institute, or university research setting.
  • Working knowledge of IRB processes, human subjects research regulation, or research compliance frameworks.
  • Experience coordinating across international time zones and with global research partners.
  • Familiarity with Yale, NIH, or comparable institutional financial, travel, and procurement systems.
  • Interest in biomedical science, global health, or research policy.

About the company

Yale University is a private research university in New Haven, Connecticut. It provides undergraduate, graduate, and professional education alongside research, scholarship, and public engagement.

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