Full-Time
Account Manager
ENT/Strategic, Hybrid
KnowBe4
1,001-5,000 employees
Security awareness training and phishing simulations
Compensation Overview
$200k - $210k/yr
New York, NY, USA
Hybrid
 Sales & Account Management (1) |
|---|
- Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
- Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
- 5+ years SaaS sales experience (Cybersecurity preferred but not required)
- Experience selling deals $500K+ in the Enterprise segment
- Experience selling multi-year deals
- International: English and local language proficiency required.
- Has demonstrated expertise in value-based selling methodologies with enterprise accounts
- Executive-level presentation and communication skills
- Experience with strategic account planning and management showing measurable account growth
- Experience managing and progressing opportunities involving multiple stakeholders
- Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
- Experience creating and communicating compelling business cases
- Experience with consultative selling approach and value selling methodology
- Experience handling technical objections
- Skilled in running discovery conversations and managing tailored product demonstrations
- Technical aptitude with experience using sales tools
- Experience with CRM systems (preferably Salesforce)
- Experienced with pipeline management & accurate forecasting
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- Experience with Salesforce and Gmail
- Network or Security Plus preferred
- Proven track record of grit and resilience in challenging situations, with high performance under pressure
- Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
- History of setting and achieving ambitious personal or professional goals
- Track record of leadership in team settings
- Demonstrated interest in cybersecurity sales
- Quick learner with strong listening skills
- Strong written and verbal communication skills, with previous presentation experience
- Excellent phone presence and professional demeanor
- Time management and organizational skills
- Ability to handle rejection and maintain persistence
- Stats driven business professional
- Motivated, energetic self-starter
- Strong collaborative and teamwork skills
- Must be able to work with minimum supervision
- Must have a General understanding of:
- Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
- Basic network and email security concepts
- SIEM/SOAR platforms
- Zero Trust Architecture
- Cloud security architecture
- Phishing attack vectors
- Identity & Access Management
- Security orchestration and automation
- General understanding of Security Technology Stack
- Enterprise IAM solutions (Okta, Ping, Azure AD)
- SIEM platforms (Splunk, QRadar, LogRhythm)
- EDR platforms (CrowdStrike, Carbon Black, SentinelOne)
- Cloud security (AWS Security Hub, Azure Security Center)
- Email security solutions
- GRC platforms
- Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
- Basic computer literacy and comfort with business applications
- Ability to quickly grasp and explain basic technical concepts
- Ability to translate complex topics into simple terms
- Interest in keeping up with current technology and cybersecurity trends
- Proven track record of grit and resilience in challenging situations, with high performance under pressure
- Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
- History of setting and achieving ambitious personal or professional goals
- Track record of leadership in team settings
- Promote and sell KnowBe4’s range of products and services
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
- Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
- Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
- Achieve or exceed monthly quotas and/or targets
- Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
- Follow up on marketing leads to generate sales opportunities and pipeline
- Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
- Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
- Support in the renewal process where there is an opportunity to grow the account
- Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite
KnowBe4 provides a security awareness training and phishing simulation platform designed to reduce human-vulnerability risk from social engineering. It delivers a library of training modules and realistic phishing simulations through a subscription-based service that is built to be user-friendly and scalable for businesses of all sizes. The platform focuses on rapid deployment so IT teams can start in production quickly, often twice as fast as competitors, with a dedicated Customer Success team that handles onboarding without extra consulting hours. Compared to competitors, KnowBe4 combines a large, ready-to-use training library with easy-to-use tooling and fast onboarding to help organizations strengthen their human defenses more efficiently. The company’s goal is to lower security risk by educating employees and testing their responses to phishing and social engineering.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Clearwater, Florida
Founded
2010
Simplify's Take
What believers are saying
- Teams security addresses a rapidly growing collaboration attack surface.
- DLP and misdirected-content analysis expand into compliance-driven data protection.
- Secure Code Warrior partnership opens developer security training across 10 languages.
What critics are saying
- Microsoft bundles collaboration, identity, and security into one license.
- Free CAPY content attracts users without converting them into paid customers.
- AI-generated training risks credibility if content becomes inaccurate or generic.
What makes KnowBe4 unique
- World's largest security-awareness and simulated-phishing platform.
- AI-native SAT uses 15+ years of threat intelligence.
- Unified platform now spans training, email, Teams, and agent security.
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Your Connections
People at KnowBe4 who can refer or advise you
Benefits
Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%KnowBe4 wins 2026 Fortress Cybersecurity award for Artificial Intelligence Defense Agents (AIDA). Recognition honors organizations, products, and leaders delivering measurable results in digital defense KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced it has been named a winner in the 2026 Fortress Cybersecurity Awards, in the category of Award Winning Products and Services for AIDA, its suite of Artificial Intelligence Defense Agents. Presented by the Business Intelligence Group, the award recognizes the organizations, products, and people applying cybersecurity in ways that deliver real, measurable protection. The 2026 Fortress Cybersecurity Awards honors achievement across the full digital defense landscape spotlighting companies and leaders moving security from reactive to proactive, accountable practice. This year's program recognized winners across 27 categories and 6 countries. KnowBe4 was recognized for the incredible results that its suite of agents has achieved for its customers, including a reduced Risk Score by almost three times compared with non-AIDA customers. The platform successfully scaled its behavior-based defense to over 70,000 organizations globally. "The threats are real, and so is the defense. 2026 is about getting ahead of the attacker - execution, accountability, and measurable resilience," said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group. "KnowBe4 stood out because its integration of Artificial Intelligence with effective campaigns reflects where the market is headed: practical cybersecurity that solves real problems, earns trust, and protects the people and assets that depend on it. This recognition highlights a team that is not just keeping pace with the threat landscape, but helping define what meaningful defense looks like." "We are honored to be recognized in the 2026 Fortress Cybersecurity Awards for our decade of work with AIDA, representing in-market proven innovation" said Matt Duren, VP of AI and Data, KnowBe4. "This award reflects the talent of our team, the trust of our customers, and our commitment to building security solutions with measurable results. With twelve agents available, and more on the way, we are enabling security teams to move away from manual administration to allow for hyperpersonalization and strategic risk decision making. The automation offered through AIDA goes beyond saving time; it makes organizations more secure." KnowBe4 customers find immense value and customization abilities in AIDA, such as this customer from Capital Bank: "What excites me most about AIDA is its ability to generate tailored, challenging, and targeted phishing tests. AIDA allows me to leverage my personal knowledge of staff, removes my writing style that can make the tests stand out, and generates convincing results that keep them on their toes." The Fortress Cybersecurity Awards celebrate the people and organizations leading the next phase of digital defense, where progress is judged not by novelty, but by impact. Winners are selected based on how effectively they are using cybersecurity to reduce risk, protect data and assets, prevent harm, and strengthen the resilience of the organizations and communities they serve. To learn more about the 2026 Fortress Cybersecurity Awards, visit: https://www.bintelligence.com/posts/2026-fortress-cybersecurity-awards-honoring-the-organizations-products-and-leaders-defending-the-digital-world. About the Fortress Cybersecurity Awards The Fortress Cybersecurity Awards recognize the world's leading companies, products, and people working to keep data and digital assets safe. As cyber threats grow more sophisticated and more frequent, the program identifies and honors the organizations and individuals building the defenses that protect businesses, governments, and the people who depend on them. Judged by a panel of experienced security and business professionals who provide transparent feedback and detailed scoring, the awards celebrate measurable progress in digital defense. About Business Intelligence Group Business Intelligence Group (BIG) is an independent awards organization that has been recognizing outstanding achievement in business since 2012. Now in its 14th awards season, BIG operates 12 annual programs spanning innovation, artificial intelligence, cybersecurity, customer service, cloud computing, sustainability, sales and marketing, workplace culture, and women's leadership. Business award programs include the BIG Innovation Awards, AI Excellence Awards, Fortress Cyber Security Awards, Excellence in Customer Service Awards, Stratus Awards for Cloud Computing, Sustainability Awards, SAMMY Awards for Sales and Marketing, Best Places to Work Awards, Herizon Awards, KnowBe4, Inc. Love Tech Awards, NAA Top Employers Award, and BIG Awards for Business. Unlike popularity contests, BIG programs use professional judging panels and objective scoring benchmarks to identify organizations, products, and individuals making real, measurable impact. Winners receive a complete promotional toolkit - including blockchain-verified credentials, press release support, social media assets, and featured placement across BIG's global community of more than one million business professionals. For more information about BIG award programs, nomination deadlines, and judging criteria, visit bintelligence.com. About KnowBe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
KnowBe4 unifies email and chat security by extending high-performance Threat detection to Microsoft Teams. KnowBe4 | Published 1 June 2026 Messaging Security Innovations Create a Unified Defence Against Social Engineering KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, today announced the launch of KnowBe4 Messaging Security to secure Microsoft Teams. The KnowBe4 Platform now offers a unified defence across organisations' two most critical collaboration channels, chat and email. This new offering closes the exposure gap that exists between email protection and employee collaborative tools like Microsoft Teams. According to KnowBe4's Phishing Threat Trends Report Volume 7, Microsoft Teams is rapidly emerging as a major target for sophisticated social engineering and phishing attacks. Given the innate trust people place in messaging tools, cybercriminals are exploiting this by impersonating IT helpdesk staff to steal credentials and carry out domain takeovers. Many organisations allow anyone from outside of the organisation to connect with employees on Microsoft Teams by having no domain restrictions set. This exposes them to cyber threats that can easily bypass standard filters. Organisations can now detect and remediate threats directly within Microsoft Teams. This also provides organisations with previously unavailable visibility into risks associated with external communications. The key features of KnowBe4 Messaging Security include: * Monitoring messages from outside the organisation to catch phishing and social engineering attempts early. * Scans for dangerous default settings in Microsoft Teams to highlight the configurations that allow unrestricted external access and offers steps to fix them with the Posture Monitoring tool. * A humans-on-the-loop approach where admins can test detection accuracy in report-only mode before enabling automated blocking. * A unified global list across both email and Microsoft Teams, ensuring that known bad actors are blocked across the channels simultaneously. * Assigned classification tags and risk levels of Microsoft Teams messages to allow for quick triage by admins, similar to the KnowBe4 Inbound Email Security experience. "KnowBe4 Messaging Security has been launched with the goal of enhancing, not hindering, teamwork," said Greg Kras, Chief Product Officer at KnowBe4. "This provides organisations with a single, unified console that seamlessly secures both email and chat environments, starting with Microsoft Teams. By removing the uncertainty from chat interactions, we empower employees to collaborate confidently. This ensures that both internal and external collaboration drives business value, rather than introducing new liabilities." "We recognised that one layer is not enough to detect and neutralise the numerous advanced phishing threats targeting GMMH day-to-day work," said Kevin Orritt, Cyber Security Manager at GMMH. "KnowBe4 Defend not only provides an additional layer of defence but also supplements our security awareness training. Defend's clickable banners allow employees to continuously develop their cybersecurity awareness." KnowBe4 Messaging Security will be available in June 2026. Learn more at www.knowbe4.com.
KnowBe4 names 2026 Americas Partner Program award winners. Strategic channel partners honored for top performance in key growth areas at annual awards ceremony KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, announced the winners of its 2026 Partner Program Awards from the Americas during its annual KB4-CON conference. This annual awards program recognizes KnowBe4 partners demonstrating sales excellence, marketing innovation, and top performance in key growth areas. KnowBe4 and its partner community share a mission to secure the modern workforce of humans and AI agents with one comprehensive platform for AI-driven security awareness, cloud email security, real-time coaching, crowdsourced anti-phishing and more. "Our 2026 partner award winners set the standard for strategic investment and execution," said Marco Muto, SVP of strategy, KnowBe4. "They have become vital advocates for securing the modern workforce of humans and AI agents. As partners showcase their dedication to helping organizations manage risk across the transforming workforce, we are committed to accelerating their growth. We look forward to the continued joint success in 2026 and beyond." The winners of the KnowBe4 2026 Partner Program Awards from the Americas are: Partner of the Year Awards the partners who have demonstrated overall excellence in advocating for protecting the modern digital workforce, joint go-to-market strategy, sales growth and marketing innovation. * SHI International Corp., North America * Assertiva, Latin America * CDW, National (US) Marketing Innovator of the Year: Cyber Watch Systems Awards the partner who has executed creative and successful marketing campaigns and gone above and beyond to promote its joint value. Product Champion of the Year: Optiv Security Inc. Awards the partner who has championed the value of all pillars in the KnowBe4 Platform to help their customers build an adaptive layer of defence to protect the evolving digital workforce. MSP Breakout Partner of the Year: Banyax Awards the partner that has truly owned the risk score of their clients, building comprehensive programs to reduce that risk through awareness & compliance training, attack simulation, and more. Partner to Watch Awards the partners regionally who have shown tremendous growth and potential for future advancement in its partner programs. * ePlus Inc., North America * CYLK Technologing, Latin America For more information on KnowBe4's partner programs, visit https://www.knowbe4.com/partners/partner-programs. About KnowBe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
KnowBe4 launches ai-native attack simulation & Training Product and twelfth AI agent. Newest AI Defense Agent uses Generative AI to create bespoke security awareness experiences aligned to organizational requirements KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, has today announced the latest evolution in its portfolio with the launch of its new two-tier Security Awareness Training (SAT) offering and a new AI defense agent for custom content creation. The most comprehensive security awareness training is available in two tiers: SAT Advanced and SAT Foundation. SAT Foundation helps organizations establish a strong security baseline and focuses on core risk management with a streamlined content library and select AI features. SAT Advanced unlocks the full library of KnowBe4's market-leading security awareness training, combined with its groundbreaking suite of AI Defense Agents (AIDA), including the Orchestration Agent that fully automates program administration, and the Deepfake Training Content Agent that generates a custom deepfake training experience, featuring an organization's own leader. In addition, the new Content Creation Agent will be available as part of AIDA and leverages generative AI and natural language prompting to turn an organization's internal policies and materials into bespoke training experiences. Organizations can define their preferred style, tone and duration or start a new training from scratch using a simple prompt. The Content Creation Agent generates complete, text-based training packages with modules and quizzes that can be translated into 30 languages and either published directly to an organization's training campaign or exported for use in their external Learning Management System (LMS). Coupling the Content Creation Agent with KnowBe4's partnership with Synthesia for instantly localized, AI-powered bespoke video, provides the comprehensive solution organizations need for their custom training requirements. Supported by more than 15 years of threat intelligence and user behavior data, KnowBe4's SmartRisk Engine analyzes 316 indicators such as employees' Phish-prone(TM) Percentage, how well they identify deepfakes and how employees interact with AI to create the most accurate Risk Score in the industry. The combination of this Risk Score and AIDA, which automates program administration and personalizes content, creates a continuous improvement cycle for customers. "The introduction of our AIDA Content Creation Agent and launch of our new SAT tiers is the next step in providing industry-leading digital workforce security," says Greg Kras, Chief Product Officer at KnowBe4. "We are focused on the rapid expansion of AIDA, providing customers with increasing ease-of-use through powerful automation, and ensuring our security awareness training continues to be the most effective on the market." KnowBe4 SAT key benefits: * Personalized: Deliver bespoke training experiences through AI-driven content recommendations and behavioral profiling that adapts to and measures each user. * Relevant: Provide security training that directly addresses current threat landscapes, eliminating generic content in favor of targeted and relevant learning. * Responsive: Continuously evolve training programs through intelligent automation and orchestration that learns from user interactions, assesses individual risk, delivers personalized training, and adjusts content based on emerging threats. "What stood out about KnowBe4 was how quickly we could get value," said Deen van Rijn, Director of IT, CoreDux. "You can build a full phishing campaign with real variation in just minutes, instead of spending days or weeks configuring it." The new KnowBe4 AI-native security awareness training offerings, SAT Advanced and SAT Foundation, are now available globally. The Content Creation Agent is available to customers on KSAT Diamond + AIDA and SAT Advanced subscriptions. For more information, visit knowbe4.com. FAQs: Q: What is KnowBe4's new Security Awareness Training (SAT) offering? SAT Advanced and SAT Foundation are new two-tier Security Awareness Training (SAT) offering from KnowBe4. The new offering combines the industry's most comprehensive security awareness training with groundbreaking AI defense agents. The training spans social engineering tactics like phishing, vishing, and more along with compliance, fraud, and how to interact with AI training. Q: Why should I choose SAT from KnowBe4? * Automated Program Management: Eliminate the time-consuming manual work of building campaigns, assigning training and followups. KnowBe4 SAT handles the execution for you so your team can focus on high-value work and strategic initiatives instead of day-to-day program management. * Continuous Risk Reduction: Move from periodic campaigns to an always-on system that continuously adapts to user behavior. Instead of reacting after risk appears, you're proactively reducing it every day across your organization. * Training that Changes Behavior: Deliver security awareness training based on real user behavior, risk levels and mistakes, not generic assignments that get ignored. This makes training more relevant and helps drive lasting behavior change. * Real-Time Risk Visibility: Gain a continuously updated view of risk across users, groups and your entire organization. Clear reporting and dashboards deliver actionable insights that help you make faster, more confident security decisions. Q: How does KnowBe4 SAT work? KnowBe4's Risk Score analyzes user behavior to provide insights into digital workforce risk while its AI Defense Agents (AIDA) automate your program, personalize content and create realistic phishing templates. All this creates a continuous improvement cycle that drives lasting behavior change. Q: What is the KnowBe4 Content Creation Agent? KnowBe4's Content Creation Agent is part of AIDA, its suite of AI Defense Agents. The Content Creation Agent uses generative AI to transform your organization's internal policies and materials into bespoke training experiences. About knowbe4. KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Dashlane has launched an integration with KnowBe4 to combine real-time credential threat detection with immediate security training. When Dashlane detects risky behaviour, such as entering passwords on phishing sites or using compromised credentials, it automatically triggers relevant KnowBe4 training for affected employees. New Dashlane data shows that one third of corporate logins use weak or compromised credentials outside single sign-on coverage, invisible to IT teams. The integration addresses this by providing in-context training at the moment risk is detected, rather than through generic, calendar-driven programmes. The solution is available now for Dashlane Omnix and KnowBe4 customers through the Dashlane Admin Console. It aims to reduce credential exposure whilst lowering the burden on IT teams who previously needed to analyse individual alerts manually.