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NiCE

Builds AI software for customer service

Talent Acquisition Partner - GTM

Generalist RecruitingPosted on Nov 10
Full-timeHoboken, NJ, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business, Communications, or a related field, or equivalent work experience.
  • At least 4 years of successful recruiting experience across a go-to-market function.
  • Demonstrated experience recruiting for Sales or go-to-market roles.
  • At least 4 years of experience implementing and maintaining an applicant tracking system, preferably Greenhouse.
  • Strong working knowledge of employment law and human resources best practices related to hiring and interviewing.
  • Experience training and coaching hiring managers on interview processes, evaluation, and selection.
  • Intermediate skills in Excel, PowerPoint, and Word, including the ability to build simple reports and presentations.
  • Strong verbal and written communication skills, including the ability to influence, push back, and advise.

Responsibilities

  • Partner with go-to-market leaders to understand business goals, territories, and delivery needs, and translate them into hiring profiles and interview plans.
  • Own full-cycle recruiting for quota-carrying sales roles, including Account Executives, Solution Engineers, Solution Sales Executives, and Sales Operations roles across assigned regions.
  • Advise the business by sharing market insights, compensation expectations, and competitive activity.
  • Build diverse candidate pipelines through outbound sourcing, referrals, talent mapping, platforms, and job boards.
  • Design and run structured interview processes that deliver a positive candidate experience while maintaining a high hiring bar.
  • Coach hiring managers on effective interviewing, calibration, and decision-making.
  • Manage the full requisition lifecycle in Greenhouse, from job creation and description validation through approvals, posting, and final candidate disposition.
  • Review applications, prescreen candidates, and conduct structured interviews to assess skills, experience, and motivation.
  • Coordinate interviews with hiring managers and interview panels, ensuring timely feedback and clear communication throughout each stage.
  • Maintain accurate and compliant candidate records, interview notes, and status updates in Greenhouse and related human resources systems.
  • Conduct reference checks as needed and help coordinate pre-hire and new-hire requirements, including background checks, screenings, and paperwork.
  • Ensure recruiting processes comply with company policies, the NiCE Code of Ethics, and applicable employment laws and regulations.
  • Communicate with candidates and internal stakeholders from first contact to final decision.
  • Test and introduce sourcing tactics, tools, and channels to reach high-performing Sales and Professional Services talent.

About the Company

NiCE

Builds AI software for customer service

NiCE builds cloud software that lets businesses run customer service across phone calls, messaging and digital channels, alongside tools for financial crime prevention. Its CXone platform combines contact routing, automated self-service and workforce management so companies manage service teams and customer requests in one system. Cognigy supplies conversational AI agents, while Actimize analyzes transactions and communications for fraud and compliance teams. Customers pay through cloud subscriptions and usage fees, software licenses, support and implementation services. Founded in 1986, it maintains headquarters in Ra'anana, Israel, and Hoboken, New Jersey.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Ra'anana, Israel
Founded
1986

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