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Monnoyeur

Distributes high-performance construction and energy machinery

Technician Coordinator

Field ServiceUpdated on Nov 12
Full-timeGalați, RomaniaNo salary listed

About the Job

Requirements

  • Higher technical education with a mechanical or electrical profile.
  • At least 3 years of experience in construction, industrial, or agricultural machinery; motor vehicles; or related fields.
  • Experience in service, mechanization, preparing and quoting work estimates, customer invoicing, reception, customer correspondence, and working with technical documentation.
  • Knowledge of construction machinery and vehicles, and sound general technical knowledge.
  • Computer skills, including Word, Excel, and computerized data-management systems.
  • Intermediate English proficiency.
  • Commercial awareness, organizational ability, and a responsible, adaptable, methodical, and proactive approach.

Responsibilities

  • Organize and technically and administratively coordinate the field breakdown and service-intervention team, including technicians and diagnostic experts.
  • Plan field service interventions and assign technicians’ missions in the Galați and Brăila area.
  • Manage the technical conditions of service interventions.
  • Ensure the availability of personnel and materials needed for interventions, including staff and spare parts.
  • Supervise the quality of field interventions, including responsiveness, maintenance-schedule compliance, cost reduction, contractual commitments, invoicing, and work safety.
  • Contribute to the successful execution of difficult technical interventions.
  • Send preliminary diagnoses to field service mechanics.
  • Initially approve warranty requests and agree them with the warranty manager.
  • Validate or prepare customer estimates prepared by the service correspondent.
  • Search for spare parts and technical information in the information system.
  • Maintain customer relations by listening, advising, and informing customers.
  • Continuously update knowledge of the machinery range.
  • Inform and communicate with Service Commercial Managers.
  • Motivate and listen to the field intervention team and manage conflicts.
  • Promote a positive social climate and maintain a spirit of teamwork and responsibility.

About the Company

Monnoyeur

Distributes high-performance construction and energy machinery

Monnoyeur is a family‑owned group that serves construction, industry and agriculture with a large network of equipment distributors—Bergerat Monnoyeur, Aprolis and IPSO—providing high‑performance machines and related services. Through its subsidiaries Eneria and ARKANCE, it helps customers meet energy‑transition needs and digitalization, while CHRONO Flex and GCS deliver specialized services. SITECH focuses on positioning and guidance technologies to optimize construction sites. The group also offers project support through its energy, maintenance and digitalization offerings across a global footprint. With €3.4 billion in turnover in 2025 and operations in 24 countries on 5 continents, Monnoyeur aims to help customers improve productivity, reduce energy use, and modernize their operations at scale.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Saint-Denis, France
Founded
1906

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