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Decathlon

Designs and sells sports equipment and clothing

Sports Sales Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeHong KongIn-person

About the Job

Requirements

  • Friendly, calm, and solution-focused approach.
  • Good communication skills and enjoyment of working with people.
  • Detail-oriented, reliable, and accurate when handling systems and processes.
  • Flexible availability, including weekends and public holidays.

Responsibilities

  • Understand user needs and offer personalized sport advice.
  • Manage layout, stock, pricing, and display in the sport zone.
  • Handle Click & Collect, Buyback, Rental, and other omnichannel offers.
  • Monitor and adjust key performance indicators, including sales, net promoter score, layout score, and shrinkage.
  • Work with teammates during store operations, including replenishment and delivery.
  • Proactively solve user issues and escalate them when needed.
  • Represent Decathlon online and offline.

Desired Qualifications

  • Experience in customer service or retail is helpful but not required.
  • Basic knowledge of sports products or involvement in sports activities is welcomed.
  • Sports certifications or training, such as coaching or fitness instruction, are a positive addition.

About the Company

Decathlon

Designs and sells sports equipment and clothing

Decathlon designs, makes and sells sports equipment, footwear and clothing for people ranging from beginners to competitive athletes. Its own sports brands cover activities such as hiking, cycling, running and swimming, with products developed around the needs of each sport. Teams manage product design, production and distribution, combining physical stores with online shopping to sell directly to consumers while also carrying selected partner brands. Revenue comes from sales of sporting goods, with its own product development and purchasing operations supporting a broad assortment at accessible prices. Founded in 1976, Decathlon is headquartered in Villeneuve-d'Ascq, France.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1976

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