C

Cosmos Sport

Multi-brand sportswear retailer with omnichannel presence

Supervisor

Retail Store ManagementPosted on Nov 10
Full-timeThessaloniki, GreeceIn-person

About the Job

Requirements

  • Experience in an equivalent position in retail, ideally in fashion; retail supervisor experience is advantageous.
  • Excellent time-management skills.
  • Strong verbal and written communication and interpersonal skills.
  • Excellent command of English and computer skills.
  • Numerical and analytical knowledge to monitor key performance indicators.
  • Passion for sports and fashion.
  • Willingness to learn and take on new challenges.

Responsibilities

  • Provide customers with excellent customer service.
  • Handle customer complaints and enquiries, providing the best possible outcome.
  • Ensure sales staff's personal appearance complies with company guidelines.
  • Understand the customer service measurement programme.
  • Ensure sales targets are achieved and, where possible, exceeded.
  • Monitor staff service levels to maximize store sales.
  • Use in-store devices to ensure customers are offered the full product range.
  • Use reports to assist with product placement of key-selling lines.
  • Attract, engage, and motivate customers to make in-store purchases using current visual techniques.
  • Assist with maintaining standards on the sales floor.
  • Keep stock clean and presentable at all times.
  • Encourage personal progression throughout the store.
  • Assist with the induction and training of new starters.
  • Assist with developing existing staff and ensure personnel complete relevant e-assessments.
  • Provide managerial support as part of the store's junior management team, help maintain and improve customer-service levels throughout the section, assist in supervising staff while maintaining shop-floor standards, and handle daily managerial processes as instructed by store management.

Desired Qualifications

  • Retail experience ideally in fashion; retail supervisor experience is advantageous.

About the Company

Cosmos Sport

Multi-brand sportswear retailer with omnichannel presence

Cosmos Sport runs a multi-brand sports retail network in Greece and Cyprus, selling apparel, footwear, accessories and equipment from leading brands. It reaches customers through 90+ stores and 9 online shops under 6 brand names, with roots dating back to 1982 and integration into JD Sports Fashion Plc in 2021. The shopping experience spans both physical and online channels, focusing on customer satisfaction and sport culture. Its differentiation comes from its scale, omnichannel presence, broad brand mix, and backing by JD Sports, along with a commitment to inclusion and sustainability. The goal is to deliver the best possible Sports & Athleisure shopping experience at every touchpoint and to empower people to lead more active lives.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Greece
Founded
1982

Recently Posted Jobs

Explore more opportunities at Cosmos Sport

See more jobs