Full-Time

MES Technician

Posted on 3/27/2025

CAI

CAI

1,001-5,000 employees

Global services firm uniting talent and technology

No salary listed

Entry, Junior

Company Does Not Provide H1B Sponsorship

Beaverton, OR, USA

Category
Process Engineering
Required Skills
ServiceNow
Word/Pages/Docs
Excel/Numbers/Sheets
Connection
Connection
Connection
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Requirements
  • An Associates degree or higher level education
  • Six months or greater experience as a Semiconductor Fab Operator or similar experience
  • Microsoft Excel and Word proficiency a must
  • High attention to detail
  • Excellent communication and customer service skills
  • Able to multi-task efficiently on several simultaneous efforts
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment
  • Able to work with minimal supervision
Responsibilities
  • Maintain and support PROMIS MES Prod Building and lot tracking
  • Troubleshoot technical issues related to the MES system and Wafer Fab Lot Processing
  • Work closely with Production and Engineering groups to identify enhancements to improve manufacturing efficiencies
  • Identify and resolve user issues Create and update procedure flows and parts
  • Write and revise Control Plan documentation
  • Set up lots for processing on Process Experiment Flows (PEF)
  • Create review files for requestors to review and approve changes
  • Document change requests and approvals in the ServiceNow system
  • Document Process Flow changes in Control Plan and/or PRL ECNs in SAP DMS/DocMan
  • Answer questions/emails in a timely manner
Desired Qualifications
  • Knowledge of SPC, PROMIS, DMR and FPS a plus
  • SAP DMS and ServiceNow experience a plus
  • Data query skills (SQL) a plus

CAI provides global services that connect talent and technology to deliver customized solutions for clients in both public and commercial sectors. The company employs over 9,000 associates and generates more than $1.3 billion in annual revenue. CAI's approach focuses on creating tailored solutions that yield lasting results, setting it apart from competitors who may offer more generic services. Additionally, CAI is a leader in promoting neurodiversity within the workplace, emphasizing the importance of diverse perspectives in driving innovation. The company's goal is to empower clients, colleagues, and communities by harnessing the potential of technology and diverse talent.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Allentown, Pennsylvania

Founded

1981

Simplify Jobs

Simplify's Take

What believers are saying

  • CAI's integration of AI in customer service enhances efficiency and client satisfaction.
  • The CAI United Fund partnership supports education and community development initiatives.
  • CAI's recognition as a 'Best Place to Work' attracts top talent and enhances reputation.

What critics are saying

  • Increased competition in AI customer service could impact CAI's market share.
  • Economic downturns may reduce demand for CAI's government AI solutions.
  • Data privacy regulations pose compliance challenges for CAI's AI solutions.

What makes CAI unique

  • CAI's partnership with NACo positions it as a leader in AI for government.
  • CAI's Neurodiverse Solutions program shows a 38% increase in neurodivergent employment.
  • CAI's Disability Equality Index score highlights its commitment to workplace inclusivity.

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Benefits

Hybrid Work Options

Company News

The Tech Outlook
Mar 25th, 2025
CAI Elevates Financial Gains, Market Strategies and Community Impact in 2024

With ongoing participation in the National Association of Counties (NACo) AI Exploratory Committee, CAI and other founding corporate partners contributed to the AI County Compass, a comprehensive toolkit designed for the safe and effective deployment of generative AI technologies in county government.

GlobeNewswire
Jul 23rd, 2024
CAI and United Way Launch the CAI United Fund to Support Student Success

ALLENTOWN, Pa., July 23, 2024 (GLOBE NEWSWIRE) - CAI, a global services firm, announced today a new partnership with United Way of the Greater Lehigh Valley, to form the CAI United Fund.

GlobeNewswire
Jul 17th, 2024
CAI Achieves the Highest Rating on the 2024 Disability Equality Index

ALLENTOWN, Pa., July 17, 2024 (GLOBE NEWSWIRE) - CAI, a global services firm, today announced it received the maximum score of 100 on the 2024 Disability Equality Index(R) and has been recognized as a "Best Place to Work for People with Disabilities" by Disability:IN for four years running.

Yahoo Finance
Jun 19th, 2024
CAI Wins Two Globee Awards for American Business

CAI wins two Globee Awards for American Business.

GlobeNewswire
Apr 23rd, 2024
Cai Wins Bronze Stevie(R) Award For Best Use Of Technology In Customer Service

ALLENTOWN, Pa., April 23, 2024 (GLOBE NEWSWIRE) -- CAI, a global technology services firm, announced it earned the bronze Stevie® Award for Best Use of Technology in Customer Service: All Other Industries. CAI’s Service Desk handles more than one million calls annually and support more than 500,000 end users across the globe. By working to meet clients where they are, CAI seeks new innovative methods to enhance the customer experience with best-in-class support. The technology services firm upgraded its Service Desk with Talkdesk, a global AI-powered contact center leader for enterprises of all sizes, and partnered with a leading conversational AI platform, Moveworks. “This recognition is not just about the advanced technology we've implemented, but it's about the real people and the tangible benefits they deliver every day,” said Matt Peters, chief technology officer at CAI. “Partnering with cutting-edge solutions like Talkdesk and Moveworks has enabled us to create an efficient and seamless customer experience for our clients and their end users

INACTIVE