Bystronic

Automates sheet metal cutting, bending processes

Field Service Engineer 1

Equipment Field ServicePosted on Nov 12

Full-timeMadison, WI, USA$25 - $38 /hrIn-person

About the Job

Requirements

A high school diploma is required.
Hands-on experience in field service of large machinery, or machine tool installation, repair, and preventive service.
The ability to travel 100%, primarily within the United States; occasional international travel may be required.
Computer proficiency, including Microsoft Office.
Familiarity with Apple products, including iPhone and iPad.
Understanding of input/output modules, servo amplifiers, and electrical components in control cabinets.
Understanding of the relationship between axis motors and feedback systems for each axis.
Experience with electrical systems, hydraulics, EtherCAT, Ethernet, pneumatics, electronics, and blueprints or schematics.

Responsibilities

Install, repair, commission, and troubleshoot machine tools.
Deliver technical support to customers to maintain the performance of sheet metal machinery.
Enter service reports.
Diagnose mechanical and electrical problems; perform mechanical and electrical repairs and install new machines.
Provide guidance and training at customer locations on machine operation, maintenance, and safety to support productivity.

Desired Qualifications

An associate's or technical school degree in engineering or a related field is preferred.
Electrical and mechanical machine troubleshooting experience.
Ability to work overtime, including weekends, as needed.
A valid driver's license and ability to rent a car.
A passport.
Ability to lift up to 70 pounds.
Ability to bend, push, pull, and stand for long periods.
Oral and written communication skills.
A positive, professional attitude and customer service background.
Possession of a basic tool kit; special tools will be supplied.

Field Service Engineer

Are you someone who enjoys traveling, exploring, and connecting with new people? Then the Field Service Engineer position at Bystronic is perfect for you! As a Field Service Engineer you will be responsible for installing, troubleshooting and repairing Bystronic Laser Cutting and Automation systems, and Press Brake Machines. The ideal candidate would live in the Dakota's Region. This position requires 80% travel, Monday-Friday.

Your Responsibilities:

Install, repair, commission and troubleshoot machine tools.
Deliver top-notch technical support to customers to guarantee the peak performance of sheet metal machinery.
Enter service reports.
Diagnose mechanical, and electrical problems, performing mechanical and electrical repairs, install new machines.
Provide training guidance on machine operation, maintenance, and safety at customer locations to achieve optimal productivity.

Requirements

Your Expected Qualifications:

High school diploma required. Additional education such as an associates or technical school degree in engineering or related is preferred.
Hands on experience in field service of large machinery, or machine tool installation, repair and preventative service.
Customer Service Focus.
The ability to travel 100%, primarily within the United States. Occasional international travel may be required.

We would also love if you had:

Electrical and mechanical machine troubleshooting experience.
Ability to work overtime and including weekends as needed.
A valid driver’s license and the ability to rent a car.
A Passport
Ability to lift up to 70 lbs.
Able to bend, push, pull and stand for long periods of time.
Excellent oral and written communication skills.

We are also looking for some special skills:

Computer proficiency, including but not limited to Microsoft Office
Familiarity with Apple products (iPhone, iPad)
Positive, professional attitude and customer service background.
Possess a basic tool kit, special tools will be supplied.
Understanding of I/O modules, servo amplifiers, and electrical components in control cabinets.
Understands the relationship between axis motors and feedback systems for each axis.
Experience with electrical, hydraulics, EtherCAT, Ethernet, pneumatics, electronics and blueprint/schematics

About the Company

Bystronic

Automates sheet metal cutting, bending processes

Bystronic supplies sheet metal processing technology, including laser cutting systems and press brakes, along with automation, software, and service solutions that connect the entire cutting and bending process. Its products work by delivering high-precision laser cutting and bending, then linking those machines through automated material handling, data management, and software to optimize the full workflow from order to finished part. Compared with rivals, Bystronic differentiates itself with an integrated, end-to-end automation and digitalization ecosystem—hardware, software, and services that connect the whole sheet metal workflow across a global service and support network, enabling closer customer partnerships and faster, more reliable production. The company’s goal is to help customers achieve higher productivity and sustainability by digitizing and automating the complete material and data flow in sheet metal manufacturing.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bern, Switzerland
Founded: 1986

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