Head of Product

Overview

We are seeking a Head of Product to lead and scale our product function within a high-growth B2B SaaS organisation. Reporting to the Chief Product Officer, this role will be responsible for driving product execution, strengthening product management capabilities, and ensuring alignment between product strategy and delivery.

You will work closely with senior leadership, including the Chief Product Officer and Chief Technology Officer, to translate strategic priorities into clear, executable product plans. A key aspect of this role will involve direct engagement with our largest enterprise customers, ensuring that critical initiatives are delivered successfully while shaping the evolution of the product during a pivotal phase of development.

Key Responsibilities

Product Leadership & Execution

• Lead the day-to-day execution of the product function, ensuring delivery aligns with strategic objectives

• Own and evolve product management practices to support scale, efficiency, and quality

• Oversee Agile/Scrum processes and ensure consistent delivery across distributed teams

Strategic Alignment

• Partner with the Chief Product Officer to translate product vision and strategy into actionable roadmaps

• Work closely with executive leadership to align product priorities with broader business objectives

• Contribute to strategic planning and product direction

Enterprise Customer Engagement

• Work directly with key enterprise customers

• Lead product alignment on critical client projects, ensuring delivery meets both customer expectations and internal strategic goals

• Translate customer requirements into scalable product capabilities

• Act as a senior product representative in customer discussions where required

Cross-Functional Leadership

• Collaborate with Engineering leadership, including the Chief Technology Officer, to align product and technical delivery

• Work with Design, Sales, Marketing, and Customer Success leaders to ensure cohesive product development and go-to-market execution

• Act as a central point of coordination across functions

Product Operations & Process Excellence

• Establish and scale best-in-class product management processes and governance

• Improve delivery predictability, resource planning, and execution discipline

• Drive continuous improvement across the product lifecycle

Customer & Market Insight

• Lead customer discovery and feedback initiatives to inform product direction

• Ensure product decisions are grounded in customer needs and market dynamics

• Balance immediate client delivery requirements with longer-term product strategy

Data-Driven Product Management

• Define, implement, and track key product and growth metrics

• Embed a data-driven approach to prioritisation and decision making

• Provide clear reporting and insights to leadership stakeholders

Innovation & Tooling

• Champion the use of modern tools, including AI, to improve product workflows and delivery efficiency

• Identify opportunities to enhance speed and quality through automation and improved tooling

Qualifications

Required

• 7+ years' experience in product management within B2B SaaS environments

• Proven experience operating at a senior level, working with executive stakeholders and enterprise clients

• Strong track record of leading product execution in distributed or remote teams

• Deep understanding of Agile/Scrum methodologies and product delivery frameworks

• Experience establishing or scaling product management processes

• Excellent stakeholder management, communication, and leadership skills

• Strong analytical capabilities with experience driving data-informed decisions

• Hands-on experience with tools such as JIRA, Confluence, and Figma

Preferred

• Experience in payments, fintech, or cybersecurity domains

• Experience working with large enterprise customers and complex integrations

• Familiarity with AI tools and their application in product management

Success Measures

First 3 Months

• Establish clear product operating rhythms and delivery processes

• Build strong working relationships with key enterprise customers and internal stakeholders

• Ensure transparency and alignment on roadmap and priorities

3–6 Months

• Improve delivery predictability and reduce rework

• Successfully support delivery of key enterprise customer initiatives

• Strengthen requirements quality and execution discipline

• Implement data-driven frameworks for product decision making

Ongoing

• Deliver strategic product initiatives aligned to both customer and business needs

• Maintain strong alignment across executive and cross-functional stakeholders

• Build scalable product processes to support continued growth

About the Role

This is a senior leadership role offering the opportunity to shape and scale the product function within a growing SaaS organisation at a critical stage of its evolution. You will play a central role in balancing near-term delivery for key enterprise clients with the longer-term development of a scalable, market-leading product.