Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Role Scope:

The Referral Coordinator position is responsible for accurate and timely data entry of referral requests into the appropriate portal. They are also responsible for follow-up on all specialty referrals and coordination of care for urgent referrals. The referral coordinator is an integral part of the care team, working as a liaison between the patient, providers, utilization management and various departments to ensure timely access to specialty care.

Core Responsibilities & Expectations for the Role

Contribute to a center experience that Participants want to spend time in, a team culture that cares and creates joy, and an environment where all participants and team members belong.

Continue to raise the bar. Constructively seek and share feedback, and help us implement changes in order to improve clinical outcomes and experience for participants.

Exhibit and honor Habitat’s values.

Receive, review, and process referral requests from healthcare providers.

Coordinate with specialists, hospitals, and other healthcare providers to schedule patient appointments.

Ensure all referral information is accurate, complete, and compliant with healthcare regulations.

Serve as a primary point of contact for patients, providers, and insurance companies regarding referral status.

Provide patients with information on referral processes, appointment details, and any required pre-appointment preparations.

Maintain effective communication with healthcare providers to ensure timely updates on referral statuses.

Verify and update patient records in the electronic health record (EHR) system.

Ensure all referral documentation, including medical records and insurance authorizations, is accurately maintained.

Prepare and submit reports on referral activities and outcomes.

Verify insurance coverage and obtain necessary authorizations for referred services.

Work with insurance companies to resolve any issues related to coverage or authorization.

Assist patients with understanding their insurance benefits related to referrals.

Ensure compliance with all relevant healthcare regulations, including HIPAA.

Maintain patient confidentiality at all times and ensure that all patient information is handled in a secure and confidential manner.

Visit outside healthcare offices for relationship-building purposes, as needed.

Performs related duties as assigned.

Required Qualifications:

High school diploma or GED required.

Minimum of 2 years of experience.

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficiency in using EHR systems and other healthcare-related software.

Knowledge of medical terminology, insurance processes, and healthcare regulations.

Reliable and timely transportation to and from primary work location, and other locations to fulfill responsibilities listed. Reimbursement will be provided according to company mileage policy.

Preferred Qualifications:

Associate’s or Bachelor’s degree in healthcare administration, medical assisting, or a related field preferred.

Medical Assistant certificate.

Bilingual: Spanish/Mandarin/Cantonese preferred.

A state issued driver’s license, personal transportation, and auto insurance as required by law.

Location:

Sacramento, CA (Onsite)

Compensation:

The anticipated base salary range for this position is $22.00 - $25.00per hour. The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs. In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.

At-Will Employment

Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment.

Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company.

Vaccination Policy, including COVID-19

To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.

Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.

As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.

If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [email protected].

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

E-Verify Participation Notice

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.

Beware of Scams and Fraud

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov.

About the company

Habitat Health provides integrated medical and social services to help older adults live independently at home instead of in nursing facilities. By operating as both a healthcare provider and an insurer under the PACE model, the company coordinates everything from primary care and prescriptions to transportation and home visits within a single system. This dual role allows the company to prioritize preventive care and community support over fragmented hospital treatments, which distinguishes it from traditional healthcare models. The company's goal is to scale this coordinated care framework nationwide to make comprehensive support more accessible to underserved seniors.

Company Size

51-200

Company Stage

Early VC

Total Funding

$50M

Headquarters

San Francisco, California

Founded

2023

Get referred to Habitat Health

See people who can refer or advise you

Simplify's Take

What believers are saying

2026 openings in Compton and Sacramento expand addressable seniors across two major California markets.
Late-2024 funding above $50 million supports center buildouts, hiring, and technology infrastructure.
South Los Angeles gives Habitat Health a foothold in underserved ZIP codes with high chronic-disease burden.

What critics are saying

Habitat Health depends on Kaiser Permanente; any partnership split cripples specialty-care access by 2027.
PACE margins depend on state rate-setting and utilization control; one bad cohort erodes economics quickly.
Competing PACE operators and health systems can copy the model, compressing expansion speed and employer brand.

What makes Habitat Health unique

2026-02-27: Habitat Health runs PACE as payer and provider, simplifying elder care.
Kaiser Permanente partnership gives Habitat Health specialty, hospital, and referral access across Southern California.
Sacramento opened in 2025; South Los Angeles opened 2026, proving multi-site execution.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Unlimited Paid Time Off

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

23%

Habitat Health

Feb 27th, 2026

Habitat Health Holds Ribbon Cutting for South Los Angeles PACE Center

Habitat Health holds ribbon cutting for South Los Angeles PACE Center. February 27, 2026 Habitat Health, in collaboration with Kaiser Permanente, officially celebrated the opening of its South Los Angeles Program of All-Inclusive Care for the Elderly (PACE) Center today with a ribbon-cutting ceremony attended by community leaders and healthcare partners. The event marked a significant milestone in expanding access to coordinated, whole-person care for older adults age 55 and over in one of Los Angeles County's most medically underserved regions. "Today is more than the opening of a building. It marks a new chapter in how we care for older adults in South Los Angeles," said Sophia Guel-Valenzuela, Executive Director of Habitat Health South Los Angeles. "For too long, many older adults and their caregivers in this community have faced barriers to coordinated outpatient care. This center was built with those realities in mind. We are honored to be another PACE access point providing comprehensive, culturally responsive care directly for the neighborhoods that need it most." South Los Angeles experiences disproportionately high rates of chronic conditions such as diabetes, asthma, heart disease, and hypertension. Adults in the region face significantly higher rates of preventable hospitalizations and emergency department visits compared to other parts of the county. In fact, diabetes-related hospitalizations in South Los Angeles are 2.5 times higher than in West Los Angeles, highlighting serious gaps in preventive and coordinated care. "Opening the doors to this Habitat Health PACE center means opening doors to longevity, connection, and health for the community of South Los Angeles. Habitat Health's patients will have access to Kaiser Permanente's model, which is grounded in providing the right care, at the right place, at the right time - whether that's inside of our clinic walls or beyond. We're proud to play a key role in keeping this community healthy, independent, and active," said Dr. Bechara Choucair, chief health officer, executive vice president, Kaiser Permanente, and a Habitat Health board member. Habitat Health is both a PACE health plan and a direct care provider, offering integrated medical and social services under one roof. Services include primary and specialty care coordination, social services, day center activities, transportation, physical therapy, prescription management, nutrition counseling, home care coordination, dental services, and access to diagnostic and specialty services. Through its collaboration with Kaiser Permanente, participants also receive coordinated specialty and hospital-based care through Kaiser Permanente's regional network. "What makes this moment especially powerful is the strength of our collaboration," said Matthew Bennett, CEO of Habitat Health. "By combining Habitat Health's community-based PACE expertise with Kaiser Permanente's clinical network, we are delivering a seamless, coordinated program of care that supports older adults at every stage of their health journey." "This center represents a meaningful investment in the health and well-being of Compton residents," said Mayor of Compton, Emma Sharif. "It brings critical services into our community and strengthens our commitment to health equity for older adults and their families." During the ceremony, attendees heard from Mr. Smith who shared how he and his wife are enrolled in Habitat Health and how coordinated care and social connection have supported their ability to remain safely in their home. The event concluded with an official ribbon cutting, followed by guided tours of the new center. For individuals who qualify for both Medicare and Medi-Cal, PACE services are typically available at no cost. The Compton center is now accepting referrals and applications.

PR Newswire

Jan 2nd, 2025

Habitat Health With Kaiser Permanente Opens Its First Innovative Pace Health Care Program For Older Adults In Sacramento

Habitat Health provides comprehensive medical and social care to eligible older adults to help them maintain their independence and stay in their homes and communities. Through the partnership, Habitat Health with Kaiser Permanente PACE participants have access to Kaiser Permanente's industry-leading clinical expertise and sophisticated network of health care services. These services are typically provided at no cost to program participants who are eligible for Medicare and Medi-Cal coverage. "We are excited to offer a truly differentiated care experience to support the diverse needs of older adults who live here in Sacramento," said Brad Oglevee, vice president and general manager of Habitat Health with Kaiser Permanente Sacramento. "We know that bringing together Kaiser Permanente's demonstrated expertise delivering complex care with Habitat Health's dedicated interdisciplinary teams and joyful activities here in our center will provide older adults and their caregivers peace of mind and a sense of community.". With roots in California since the 1970s, PACE is a community- and home-based care model that has been shown to reduce hospital admissions, improve symptoms of depression, enhance overall well-being for older adults and their caregivers, and reduce health disparities

PR Newswire

Sep 10th, 2024

Habitat Health announces founding leadership team and more than $50 million in capital investments

/PRNewswire/ -- Habitat Health, an integrated health care payer and provider empowering older adults to remain independent in their homes and communities,...

Modern Healthcare

Sep 9th, 2024

Habitat Health gets $50 million in funding, names CEO

Habitat Health gets $50 million in funding, names CEO.

FinSMEs

Apr 9th, 2024

Habitat Health Raises Funding from Kaiser Permanente and Town Hall Ventures

Habitat Health raises funding from Kaiser Permanente and Town Hall Ventures.