Payoneer

Global payment platform for cross-border transactions

Customer Success & Sales Specialist

Account ManagementConfirmed live in the last 24 hours

Full-timeKyiv, UkraineNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree is required; a degree in business or engineering is preferred.
Fluency in English and Ukrainian is required.
At least 2 years of experience in account management, sales, business development, or other relevant work is required.
Expertise in developing business cases, financial analyses, and modeling, analyzing, and forecasting economic and financial impacts is required.
Strong written and verbal communication skills are required.
Ability to present a business case to key stakeholders is required.
Ability to stay organized and focused and work under pressure is required.

Responsibilities

Manage and grow a large portfolio of small existing client relationships.
Strengthen and expand customer relationships to maximize retention, cross-selling, and upselling through tailored engagement strategies that increase customer value and revenue.
Conduct outbound outreach, including calls, to identify opportunities, activate customers, and drive commercial outcomes.
Design and execute multi-channel strategies to reach customer segments at relevant points in their lifecycle and create and qualify opportunities.
Drive retention and cross-selling initiatives; identify business opportunities and define go-to-market strategies using customer insights and market learnings.
Build success stories, case studies, and business reports to demonstrate impact and support internal and external alignment.
Lead educational initiatives, including webinars and workshops, to drive ongoing portfolio engagement.
Own the end-to-end commercial process, including demonstrations, proposals, negotiations, and closing long-term agreements.

Desired Qualifications

Experience with customer relationship management platforms such as Salesforce and expertise in sales reporting.
Familiarity with the payment industry, enterprise resource planning, invoicing, reconciliation tools, and data-driven platforms.
A proven track record working with international clients across diverse industries.
Experience selling business-to-business solutions in a highly consultative manner.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

What you’ll do:

This role operates in a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.

Manage and grow large pool of small existing client relationships.
Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
Perform outbound outreach, including calls, identify opportunities, activate customers, and drive commercial outcomes
Design and execute multi-channel strategies to reach customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.

What we’re looking for:

Bachelor's degree, preferably in business or engineering
Fluent in English and Ukrainian
2+ years of account management, sales, business development or other relevant experience
Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
Strong written and verbal communication skills
Ability to present a business case to key stakeholders
High level of organization, focus, and ability to work under pressure

Extra Points we need from you:

· Experience with CRM platforms like Sales Force and expertise in sales reporting.

· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.

· Proven track record in working with international clients across diverse industries.

· Experience selling B2B solutions in a highly consultative manner.

The Payoneer Ways of Working

Act as our customer’s partner on the insideLearning what they need and creating what will help them go further.

Do it. Own it.Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other upHelping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

About the Company

Payoneer

Global payment platform for cross-border transactions

Payoneer provides a global payment platform that helps businesses send and receive money across borders in multiple currencies. It works by giving businesses accounts and payment tools that let them pay suppliers and get paid by customers as if they were local, instead of using costly international wire transfers. It also connects users to major online marketplaces to expand sales opportunities. Compared with traditional banks and other fintechs, Payoneer focuses on reducing transfer fees and simplifying cross-border transactions through a multi-currency account and marketplace connections. The company’s goal is to enable easy, low-cost international payments to support global business expansion.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: New York City, New York
Founded: 2005

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