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First Interstate Bank

Regional community bank with wealth management

Senior Commercial Relationship Manager

Retail & Commercial BankingPosted on Nov 9
Full-timeDenver, CO, USA

About the Job

Requirements

  • Proficiency in Microsoft Word, Excel, and Outlook; PowerPoint experience is beneficial.
  • Ability to prioritize work effectively and remain adaptable under pressure; knowledge may be gained through coursework and on-the-job training.
  • Ability to read, analyze, and interpret common financial reports and legal documents.
  • Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis; completion of formal Credit Analyst training is required.
  • Strong knowledge of commercial lending policies, procedures, practices, and documentation.
  • Written and verbal communication skills, including presentation abilities, and ability to work effectively with individuals and groups across the organization to manage customer relationships.
  • Proficiency in the bank’s risk-rating system, credit products, and underwriting policies; working knowledge of structuring credit products for small and medium-sized businesses across diverse industries.
  • Experience in asset-based lending, capital structure finance, and trade finance.
  • A Bachelor's degree in Business, Finance, or a related field is required.
  • At least 10 years of experience in commercial lending, commercial credit underwriting, or an equivalent combination of education and experience is required.

Responsibilities

  • Achieve individual annual production and growth goals for loans, deposits, and fees to help the bank meet financial targets and conform to credit terms.
  • Initiate and develop new business through outside business development activities.
  • Maintain ongoing contact with new clients to enhance their experience with the bank.
  • Develop a comprehensive understanding of clients’ needs by reviewing and analyzing personal and business financial data gathered through relationship reviews and meetings.
  • Use internal customer sourcing software to generate leads, track activities, and make referrals to business partners and bankers.
  • Participate in community organizations to source business development opportunities and demonstrate the bank’s commitment to the communities it serves.
  • Build a client referral pipeline by identifying and developing internal and external centers of influence.
  • Develop and maintain in-depth knowledge of products and services, competitors, and competitive products.
  • Promote bank products and services and inform clients about financial solutions that meet their needs.
  • Assemble cross-functional teams to respond to customer requests that cannot be addressed personally; identify when to bring in expert teams and recognize cross-sell opportunities.
  • Analyze credit to determine clients’ ability to qualify for borrowing requirements.
  • Take ultimate accountability for portfolio activities and issues, ensuring sound asset quality through underwriting, structuring, and portfolio management and accurate risk assessment of the assigned portfolio.
  • Follow up on existing loans to ensure compliance with internal procedures and required terms.
  • Research and study industrial, commercial, economic, and financial situations relevant to existing and new business.
  • Maintain compliance with bank regulations for the assigned job function and responsibilities; stay current on regulatory changes; follow bank policies, procedures, and compliance regulations and complete required annual training.
  • Contribute to strategic-level discussions with members of the senior management team.
  • Act as the subject-matter expert when difficult questions arise.
  • Provide practical ideas and perspectives on processes and process improvement.
  • Demonstrate and foster the bank’s mission, vision, and values by executing its service commitments.
  • Travel as needed.

Desired Qualifications

  • PowerPoint experience is beneficial.

About the Company

First Interstate Bank

Regional community bank with wealth management

First Interstate Bank provides retail and commercial banking along with wealth management across 14 Western states. Clients access checking, savings, loans, and a wealth-management suite (advisory, trust, retirement planning) through local branches and digital channels. The bank differentiates itself with a strong focus on community involvement, values, volunteerism, and philanthropy, prioritizing personal, relationship-based service over a national, impersonal approach. Its goal is to help individuals, families, and businesses grow and prosper by offering dependable financial services and community support.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Billings, MT
Founded
1968

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