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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Head & Neck Specialty

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBellevue, WA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or General Education Development (GED) is required.
  • Graduation from an accredited medical assistant program is required before the start date or transfer, or equivalent military experience with the ability to obtain Medical Assistant-I before the start date.
  • An Interim Medical Assistant Certificate in Washington or Medical Assistant Certificate in Washington is required at hire.
  • A Medical Assistant Certificate in Washington is required within 12 months of hire.
  • Basic Life Support is required at hire.
  • If hired as Medical Assistant-I, the employee must obtain Medical Assistant-C before the Medical Assistant-I credential expires.
  • The employee must have the knowledge and skills listed in the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory.

Responsibilities

  • Collect selected data about the patient's health status, determine the purpose of the visit and patient concerns and needs, check and record vital signs, and record pertinent data in the medical record.
  • Recognize urgent or emergent situations and refer them promptly to a physician or nurse.
  • Participate with health team members in developing the nursing care plan, contribute pertinent information, communicate it to the appropriate professional provider, and implement the plan safely and completely within role and team specifications.
  • Document accurate information in the proper format and adhere to documentation standards.
  • Coordinate and facilitate patient care and communicate effectively with other team members to accomplish the workload.
  • Recognize and report obvious psychosocial, cultural, or emotional needs and verify the patient's understanding of the visit purpose.
  • Instruct and orient patients and family members or significant others about health care team members, available services, and access to those services.
  • Participate in orienting new consumers to Kaiser Foundation Health Plan of Washington policies and procedures.
  • Provide patient and family instruction according to the educational plan determined by the professional provider and matched to learning needs and the nursing plan of care.
  • Encourage patient compliance with therapeutic and medical regimens.
  • Provide preventive care information under the direction of the professional provider, matching it to the patient's age, sex, and health status.
  • Use available health education resources and reinforce the care plan to improve general health status.
  • Provide each patient with a safe, comfortable, and private environment and adhere to safety and infection-control policies and procedures.
  • Take responsibility and accountability for practice, continued growth, and self-evaluation; identify learning needs and participate in educational activities.
  • Participate in staff orientation and student education activities.
  • Participate with managers in completing self and colleague/team performance reviews.
  • Maintain an appearance consistent with the current dress code policy.

Desired Qualifications

  • One year of medical assistant experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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