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E2 Optics

Low voltage IT solutions provider

Hyperscale Network Specialist 3

Telecom & Utility Field ServiceConfirmed live in the last 24 hours
Full-timeCedar Rapids, IA, USANo salary listed

About the Job

Requirements

  • A high school diploma or General Education Development (GED) is required.
  • OSHA 10 certification is required.
  • Completion of all required customer onboarding and project-specific training is required.
  • Successful completion of customer qualification requirements and technical authorization programs is required.
  • Four to six or more years of experience in structured cabling, telecommunications, fiber optics, network infrastructure, mission-critical construction, or hyperscale data center environments is required.
  • Demonstrated experience independently performing advanced network validation, testing, troubleshooting, and remediation is required.
  • Experience supporting hyperscale commissioning, turnover, and customer acceptance activities is required.
  • Experience mentoring technical personnel and serving as a technical resource for project teams is required.
  • Demonstrated ability to perform root cause analysis and resolve complex network infrastructure issues is required.
  • Advanced understanding of structured cabling systems, fiber optic infrastructure, network hardware, and hyperscale data center architecture is required.
  • Thorough understanding of Front-End Network (FENW) and Back-End Network (BENW) infrastructure is required.
  • Advanced knowledge of customer network standards, installation practices, and commissioning requirements is required.
  • Working knowledge of ANSI/TIA standards, BICSI best practices, and manufacturer installation requirements is required.
  • Comprehensive understanding of fiber optic connector types, network topology, structured cabling architecture, and network deployment methodologies is required.
  • Expert operation of Optical Loss Test Sets (OLTS), Optical Time Domain Reflectometers (OTDR), Optical Power Meters (OPM), Visual Fault Locators (VFL), and digital fiber inspection equipment is required.
  • Advanced interpretation of OTDR traces and fiber optic testing results is required.
  • Ability to evaluate customer loss budgets and determine compliance is required.
  • Ability to analyze BERT results, Bit Error Rate (BER), Forward Error Correction (FEC), Signal-to-Noise Ratio (SNR), and network performance indicators is required.
  • Ability to identify systemic failures through testing analysis and infrastructure validation is required.
  • Strong root cause analysis and advanced troubleshooting capability is required.
  • Advanced proficiency using customer documentation platforms, ticketing systems, quality reporting tools, and asset management systems is required.
  • Ability to review technical documentation for accuracy and completeness is required.
  • Ability to prepare customer-ready testing packages and turnover documentation is required.
  • Strong understanding of documentation requirements supporting customer activation and commissioning is required.
  • Demonstrated ability to mentor and develop technical personnel is required.
  • Strong leadership presence without direct supervisory authority is required.
  • Ability to lead technical investigations and coordinate cross-functional troubleshooting activities is required.
  • Strong organizational and planning skills are required.
  • Ability to prioritize multiple assignments in fast-paced construction environments is required.
  • Demonstrated commitment to continuous improvement, technical excellence, and customer satisfaction is required.
  • Ability to communicate technical information effectively to customers, project leadership, and field personnel is required.
  • Ability and willingness to travel as required is required.
  • Ability to lift and move up to 40 pounds regularly and up to 25 pounds frequently, and to carry and climb ladders up to 20 feet, is required.
  • Ability to operate scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required, and to work in tight and confined spaces if required, is required.

Responsibilities

  • Follow safe work practices and adhere to company and client worksite safety policies and procedures.
  • Promote and uphold company core values by demonstrating integrity, accountability, technical excellence, teamwork, professionalism, and customer commitment.
  • Serve as the primary technical subject matter expert for network validation, troubleshooting, activation readiness, and infrastructure quality within assigned projects or work areas.
  • Independently execute and lead advanced network validation activities across Front-End Network (FENW), Back-End Network (BENW), structured cabling infrastructure, fiber optic systems, and network hardware.
  • Lead technical investigations involving multi-circuit failures, recurring infrastructure deficiencies, customer escalations, network activation delays, complex connectivity issues, quality trends, and commissioning deficiencies.
  • Perform advanced troubleshooting using engineering drawings, one-line diagrams, splice documentation, network architecture, customer standards, and project documentation.
  • Conduct root cause analyses to identify installation deficiencies, workmanship concerns, material issues, documentation discrepancies, equipment failures, and systemic network problems.
  • Evaluate and interpret advanced fiber optic tests, including OLTS, OTDR, OPM, VFL, digital fiber inspection scopes, loopback testing, permanent link testing, channel validation, and end-to-end circuit testing.
  • Analyze OTDR traces to identify reflection events, connector and splice losses, macrobends, fiber breaks, excessive attenuation, installation defects, and network degradation.
  • Interpret and validate customer-specific loss budgets, including ISP Permanent Link, OSP, channel, loopback, and customer-specific acceptance criteria.
  • Analyze and interpret BERT results, FEC, BER, SNR, port statistics, and network performance indicators to support commissioning and customer acceptance.
  • Verify network infrastructure readiness for customer activation by validating physical installation, asset management, documentation, testing, connectivity, labeling, equipment configuration readiness, and quality compliance.
  • Review customer documentation and testing packages for completeness, accuracy, and compliance before turnover.
  • Perform advanced remediation within documented authorization boundaries and document and validate corrective actions.
  • Coordinate technical troubleshooting involving multiple technicians, specialists, trade partners, and customer representatives.
  • Provide technical leadership, coaching, and mentoring to Hyperscale Network Specialist I and II personnel through formal and informal training, field demonstrations, and technical problem-solving.
  • Assist Hyperscale Lead Technicians with technical planning, work sequencing, audit activity prioritization, and resource allocation.
  • Support customer walkdowns, quality audits, commissioning events, integrated systems testing, and turnover activities.
  • Participate in customer coordination meetings and provide technical recommendations on network quality, testing, remediation strategies, and activation readiness.
  • Identify recurring quality issues, installation trends, and continuous improvement opportunities, and recommend corrective actions to project leadership.
  • Support development and implementation of standardized audit procedures, technical work instructions, quality initiatives, and project best practices.
  • Use customer software platforms, including FIM, CableGuy, and UTP, as well as customer ticketing platforms, asset management systems, network documentation systems, and quality reporting tools.
  • Review testing documentation generated by Level I and II personnel for technical accuracy and completeness.
  • Maintain calibration awareness and operational readiness of advanced testing equipment.
  • Support customer acceptance by ensuring assigned work areas meet contractual, quality, and technical requirements.
  • Participate in ongoing professional development, manufacturer training, customer certification programs, and emerging technology initiatives.
  • Perform additional duties as assigned in support of project objectives and customer requirements.

Desired Qualifications

  • BICSI Technician certification is preferred.
  • BICSI Installer 2 Copper certification is preferred.
  • BICSI Installer 2 Fiber certification is preferred.
  • RCDD certification is preferred.
  • EXFO Tier I and Tier II certification is preferred.
  • Corning TS-LAN-500 certification or equivalent is preferred.
  • Advanced Fiber Optic Splicing Certification is preferred.
  • OSHA 30 certification is preferred.
  • First Aid and CPR certification is preferred.
  • MEWP certification is preferred.
  • ESD Awareness is preferred.
  • Laser Safety certification is preferred.
  • Work at Height certification is preferred.
  • Customer-specific advanced network qualification programs are preferred.

About the Company

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E2 Optics

Low voltage IT solutions provider

E2 Optics provides low voltage IT infrastructure solutions, including data centers, structured cabling, audio-visual systems, electronic security, and wireless DAS. The company designs, installs, and maintains copper, coax, and fiber optic networks to ensure reliable, scalable connectivity for clients. A distinctive feature is the Speed to Market team, which develops tested tools and procedures to complete projects on time and within budget. E2 Optics emphasizes safety, diversity, equity, and inclusion through its Safely Home initiative. Its goal is to deliver efficient, secure, and scalable IT infrastructure tailored to each client, helping businesses run reliably and safely.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Englewood, CO
Founded
2010

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