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Siloam Hospitals Group

Private hospital network and healthcare provider

Ward Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCentral Bangka Regency, Bangka Belitung Islands, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A minimum High School/Diploma (D3) degree from Health Administration or a related major is required.
  • Experience in an administrative or clerical role, especially in a healthcare setting, is preferred but not always required.
  • Ability to manage multiple tasks and maintain accurate records in a busy ward environment.
  • Proficiency in Microsoft Office Suite and familiarity with electronic health record systems.
  • High accuracy in handling patient information and medical documentation.

Responsibilities

  • Obtain all patient information needed to complete patient registration thoroughly.
  • Update treatment and care plans for all inpatient patients in each care unit in collaboration with the responsible nursing unit head.
  • Document all doctor services and patient transactions during treatment, including drugs and surgery.
  • Complete and organize medical support forms for patients and ensure medical records are complete before returning them to the medical records department.
  • Explain administrative procedures and cost changes to patients and families.
  • Ensure billing for discharged patients is completed and confirm patient discharge with relevant inpatient departments after receiving confirmation from attending doctors or nurses; ensure no patient documents are left behind upon discharge.
  • Implement quality service and safety procedures, including training, data collection, documentation, and report creation needed to support hospital-wide indicators and department or unit goals.

Desired Qualifications

  • Experience in an administrative or clerical role, especially in a healthcare setting.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tangerang, Indonesia
Founded
1996

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