Case Manager
About the job
- A full Certified Alcohol and Substance Abuse Counselor credential or a bachelor's degree is required.
- A Certified Alcohol and Substance Abuse Counselor Trainee credential with a bachelor's degree is required.
- Two years of case management work experience in a social service agency is required, preferably serving mental health or substance-using populations.
- Provide case management services to a caseload.
- Manage and develop systems in the facility.
- Complete all paperwork for charting as required by the funding source.
- Conduct groups periodically or as directed by management.
- Provide housing assistance to clients.
- Complete housing assessments and referrals.
- Complete HRA 2010-E forms.
- Attend management trainings, team meetings, and staff meetings.
- Provide assistance to clients within the facility when needed.
- Perform other duties as required by the Program Director and Clinical Supervisor.
- Perform other duties as assigned.
- Knowledge of substance use, mental illness, treatment options, and the needs of an individual integrating back into the community.
- Excellent written, verbal, and computational skills to present and document records in accordance with program standards.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).