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Day & Ross

Cross-border logistics and transportation services

Director – Human Resources

Full-Time
No salary listed
Senior, Expert
Bachelor's
Simonds Parish, NB, Canada
In PersonUp to 15% travel.
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • Post-secondary degree in Human Resources, Business Administration, or related field
  • 8–12 years of progressive HR experience, with at least 5 in a leadership role supporting both corporate and operational teams
  • Strong understanding of HR best practices across a broad range of functions
  • Strong knowledge of employment laws and regulations, particularly as it relates to the Canada Labour Code
  • Proven experience in employee relations, including conducting investigations, handling disputes, and developing related policies
  • Demonstrated success leading HR in complex, fast-paced environments
  • Excellent interpersonal, communication, and influencing skills
  • Proficient in HRIS platforms and data analytics tools
  • Up to 15% travel may be required
Responsibilities
  • Partner with executive and operational leadership to align HR strategies with business objectives
  • Support workforce planning, talent management, and succession planning initiatives across corporate and operational domains
  • Serve as a key contributor in shaping organizational culture and driving change management
  • Provide expert guidance on employee relations matters, investigations, conflict resolution, and disciplinary actions across all business units
  • Ensure compliance with all applicable labour laws and regulations, particularly those unique to operational environments
  • Lead HR policy development and training initiatives
  • Implement consistent performance management processes that support employee development, recognition, and accountability
  • Coach leaders and managers on effective people management and team performance
  • Support field and operational teams with HR best practices, including scheduling, labour optimization, safety, and workforce engagement
  • Ensure local HR teams are aligned with company-wide HR standards and practices
  • Stay current with HR trends, employment legislation, and best practice
  • Other HR related responsibilities/projects as required
Desired Qualifications
  • Experience in Logistics or Transportation industry considered a strong asset
  • CPHR certification (or equivalent) preferred
  • Fluency in French considered a strong asset

About the company

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a range of clients. It coordinates pickups and manages end-to-end freight moves using technology for real-time visibility, with a Fredericton Business Agility Hub that helps integrate new tech, and a workforce of drivers, owner-operators, and staff. The company differentiates itself through personalized customer service, tight pickup coordination, cross-border capabilities, and technology-driven visibility backed by a large, stable team. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong logistics and customer care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hartland, Canada

Founded

1950

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 promoted Corey Orchard CIO, accelerating digital transformation execution.
  • August 2026 expanded sales leadership under Annie Noël targets 2030 growth and customer experience.
  • Day & Ross won 2026 Best Managed Companies and improved EcoVadis percentile to 60th.

What critics are saying

  • March 2026 WARN filings cut 100 Hamilton jobs after a customer rebid work elsewhere.
  • That same contract loss hit Livonia and six other states, signaling fragile account concentration.
  • Continued bid losses can hollow out network density and trigger layoffs by 2027.

What makes Day & Ross unique

  • Fredericton Business Agility Hub runs TMS, API, EDI, and customer portal innovation.
  • Day & Ross spans Canada and US freight, final mile, truckload, and cross-border density.
  • McCain ownership funds long-horizon capital and national acquisitions like Stonehammer and REI.

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Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Company News

WCPO 9 News
Mar 30th, 2026
Hamilton transportation company to lay off 100 employees.

Hamilton transportation company to lay off 100 employees. By: Eric Schwartzberg | Journal-News Posted 12:09 PM, Mar 30, 2026 HAMILTON, Ohio - A Canadian-based transportation company is laying off 149 employees, the majority of them at its Butler County location. Day & Ross USA, which is based in New Brunswick, will cut 100 jobs from its site at 3560 Symmes Road in Hamilton, effective May 30, the company said in a Worker Adjustment and Retraining Notification, or WARN, filed with the state last Wednesday. At the Butler County facility, the majority of the layoffs will affect drivers (54) and dock workers (36). The remaining positions affected are dispatchers and dock leads (two each), plus administrative assistant, driver manager, inbound dock manager, operations coordinator, operations supervisor and senior operations manager (one each). Thirty-two layoffs will come from the company's facility in Livonia, Michigan, while the remaining cuts will be carried out in Indiana (6), Kentucky (6), Tennessee (3) and West Virginia (2), according to the WARN notice. Day & Ross started in 1950 and was bought by McCain Foods in 1966. It is now owned entirely by McCain, the world's largest manufacturer of frozen french fries and potato products. The company opened its Symmes Road location in 2000 and hired workers who had lost their jobs when the previous company there, Dedicated Logistics Inc., shut down after General Motors chose a different shipping company. Day & Ross has no union, the company said in the notice. Employees who are laid off will not be able to move into other jobs at the company and will not receive severance pay, it said. The company said it will provide information on how employees can access unemployment insurance benefits and available services, including job placement assistance, retraining programs or counseling. Asked in the WARN form what actions the company took to mitigate the impact of the employment loss, Day & Ross said, "Contract negotiation with our customer over calendar year 2025 while customer took business out to bid" and "New contract ultimately awarded elsewhere impacting our current workforce." More local news: