Product Manager - Flexibility

About Hypervolt Limited

Hypervolt is at the forefront of the electric vehicle charging revolution, dedicated to providing innovative and reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. 

Hypervolt designs and builds smart electric vehicle chargers in the United Kingdom, and runs the software that connects them. Our chargers, led by the Home 3 Pro, sit in hundreds of thousands of homes across the country, and every one of them is connected to UltraGrid, our cloud platform. UltraGrid already powers smart charging and flexibility programmes for many of the United Kingdom’s leading energy suppliers and platforms through our application programming interface.

Our chargers are among the few home devices in Great Britain accredited to Code of Practice 11, the Elexon standard for asset-level metering accuracy. That makes a Hypervolt charger more than a way to charge a car: it is a reliable, measurable, flexible asset on the electricity grid. This role exists to turn that into a product that customers love and that partners value.

What you will own

1. Ultra Mode, our consumer flexibility product

• Own the vision, roadmap and customer proposition for Ultra Mode, covering both smart charging and grid support, across the Hypervolt app, the charger and our customer communications.
• Grow enrolment and opt-in: design the onboarding and consent journeys and the rewards customers receive for taking part.
• Protect the customer experience. Flexibility must be invisible to the driver: the car is ready when they need it, and earnings are clear and trusted.
• Work with Customer Support and Marketing to remove friction, answer the questions customers actually ask, and turn participants into advocates.

2. Flexibility programmes and performance

• Turn our fleet into dependable, measurable flexibility that partners can rely on, and keep every programme running smoothly once it is live.
• Write clear requirements for the data, control and reporting that flexibility programmes depend on, working closely with engineering.
• Make sure the right customers are in the right programmes, and that the product keeps that simple for customers and for us.

3. UltraGrid, our platform for energy partners

• Own UltraGrid as a product: the application programming interface that energy suppliers, aggregators and home energy platforms use to read data from, and control, Hypervolt chargers.
• Make Hypervolt the easiest charger in the market to integrate with: documentation, sandbox and test environments, onboarding time and developer support.
• Set and track the service levels partners rely on (availability, latency, incident communication) together with engineering, so we keep delivering enterprise-grade reliability.
• Work with Partnerships and Finance on packaging and pricing.

4. Aggregation and supplier partnerships

• Be the product lead in partner deals: scope integrations, translate partner commercial and technical requirements into our roadmap, and support contract negotiations on the product side.
• Run live partner programmes after signature: launches, performance reviews and continuous improvement.
• Assess new partners (aggregators, energy suppliers, home energy management platforms and vehicle manufacturers) and help decide which to prioritise, and when to say no.

5. Regulation and standards

• Track regulatory and market change affecting smart charging and flexibility, and translate it into product decisions.
• Contribute to our approach to interoperability standards and to how flexibility shapes our future products.
• Represent Hypervolt in industry trials, working groups and consultations.

6. Commercial performance

• Own the key measures for flexibility, such as enrolment, partner performance, revenue and customer satisfaction.
• Build business cases and work with Finance on forecasting.

What you will bring

• At least five years of product management experience, including at least two years in energy flexibility, demand response, smart charging, energy supply or aggregation.
• Working knowledge of Great Britain’s electricity system and how household flexibility is valued and used.
• A track record of shipping connected products that combine hardware, firmware and cloud software, or platform and application programming interface products used by business customers.
• Technical fluency: comfortable discussing telemetry, time-series data, latency and integration design with engineers, and writing clear, testable requirements.
• Commercial judgement: pricing, unit economics and partner negotiations.
• Real empathy for consumers, including consent, data protection and trust, and the instinct to keep the product simple.
• Clear, confident communication with senior partner stakeholders and with our own engineering team alike.

Nice to have

• Experience at an aggregator, energy supplier, flexibility platform or smart device manufacturer.
• Hands-on experience with smart charging protocols or vehicle-to-grid.
• Comfort working directly with data, for example in Structured Query Language or analytics tools.

Why Hypervolt

• Own a product area that sits at the centre of the company’s growth, with direct access to the leadership team.
• Work on a large, live fleet: your decisions ship to real customers and real markets quickly.
• A small, senior team in Canary Wharf where technology, energy and consumer product meet.
• Comprehensive health insurance.
• 25 days annual leave plus your birthday off.