Business Analyst
About the job
- Extensive experience in a Business Analyst, Business Systems Analyst, Application Analyst, or similar business systems role.
- Experience supporting and enhancing one or more business-critical enterprise applications.
- Strong business and technical analysis skills, with the ability to translate business requirements into practical technology solutions.
- Proven experience engaging with stakeholders at all levels and building strong cross-functional relationships.
- Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely.
- Strong documentation and process mapping capabilities.
- Experience managing third-party suppliers and software vendors.
- Demonstrable experience delivering projects, system implementations, upgrades, and business change initiatives.
- Project Management qualification or equivalent practical project delivery experience.
- Degree-qualified or professionally accredited through recognised industry bodies.
- Provide 2nd line support for a portfolio of corporate business systems, investigating and resolving issues, coordinating maintenance activities, and delivering system enhancements.
- Adhere to IT Service Management processes for incident, problem, and change management.
- Build strong relationships with business stakeholders to understand operational and strategic requirements.
- Identify opportunities to create business value through technology solutions and process improvements.
- Analyse, review, and document business processes, requirements, and data flows, identifying areas for improvement and optimisation.
- Ensure business systems are fully documented, including application architecture, infrastructure, support arrangements, and operational procedures.
- Manage supplier and vendor relationships, including licensing, budgeting, service levels, contract management, and performance reviews.
- Provide guidance, support, and training to end users, promoting effective use of systems and adherence to organisational standards and policies.
- Define, plan, coordinate, and deliver projects and system enhancements to agreed scope, budget, timescales, and quality standards.
- Support governance activities and ensure compliance with IT policies, standards, and procedures.
- Evaluate requests for new software and technology solutions to ensure alignment with business needs, IT strategy, and architectural standards.
- Analyse and improve internal IT processes to strengthen governance and operational effectiveness.
- Prepare and deliver presentations, recommendations, and status updates to stakeholders and steering committees.
- Experience within the oil and gas, energy, or related industrial sectors.
- Knowledge of business processes across functions such as Finance, HR, Procurement, or Operations.
- Experience working within complex, multi-site, or global organisations.
- Familiarity with enterprise applications such as ERP, HR, Finance, or operational business systems.
About the company
Sword Group is a global provider of digital IT transformation solutions. It helps enterprises improve efficiency, cut costs, and increase productivity by delivering customized data management, digital transformation, and IT security services. The company works through a combination of consulting, software solutions, and ongoing support contracts, operating in over 50 countries for a wide range of industries. Its offerings focus on unlocking the value of data by digitalizing processes while keeping information secure. Compared with competitors, Sword Group emphasizes a client-specific approach, an open culture, and diverse, project-based teams that tailor solutions to each organization. The overarching goal is to enable large enterprises to organize and use their data effectively, streamline operations, and overall boost performance through secure, well-managed digital systems.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2000
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Simplify's Take
What believers are saying
- H1 2026 revenue reached €187.7 million, up 6.8%, with 12% EBITDA margin.
- CirrusHQ adds £6 million annual revenue, 12% plus EBIT, and AWS Premier credentials.
- Backlog covered 23.2 months in August 2026, supporting double-digit growth into 2027.
What critics are saying
- CirrusHQ, Full On Net, and eu-LISA integration distract management through 2026 and 2027.
- Public-sector wins expose Sword to procurement delays, appeals, and budget freezes in Europe.
- If acquisitions stall or eu-LISA ramps slowly, Sword's growth story loses credibility and valuation compresses.
What makes Sword Group unique
- Sword layers niche specialists like CirrusHQ and Full On Net without rebranding them.
- Sword won eu-LISA's €93 million EES contract on 4 June 2026.
- Sword preserves multi-country delivery across 50-plus markets, giving clients one scaled vendor.
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Benefits
- Health Insurance
- Wellness Program
- Flexible Work Hours
- Professional Development Budget
- Training Programs