America At Work

Telecommunications Specialist - RingCentral

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeBoston, MA, USA$80k - $95k /yrIn-person

About the Job

Requirements

RingCentral experience.
A bachelor's degree in Computer Science or equivalent experience.
At least five years of telecommunications or IT network systems experience.
Experience with Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, and G430/G450/G650 systems.

Responsibilities

Support enterprise voice systems across multiple campuses and clinics.
Manage daily telecommunications operations, including VoIP (cloud and on-premises), call flows, MACs, and troubleshooting.
Collaborate with IT teams.

Desired Qualifications

Cisco CCNA or CCVP certification.
Avaya Certified Support or Implementation Specialist certification.

Salary Range: 80000 to 95000 (Currency: USD) (Pay period: per-year-salary)

A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

Required Qualifications

RingCentral experience

Bachelor’s in Computer Science or equivalent experience

5+ years telecom/IT network systems experience

Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650

Preferred Certifications

Cisco CCNA or CCVP

Avaya Certified Support or Implementation Specialist

About the Company

America At Work

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