A bachelor's degree in Computer Science or equivalent experience.
At least five years of telecommunications or IT network systems experience.
Experience with Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, and G430/G450/G650 systems.
Responsibilities
Support enterprise voice systems across multiple campuses and clinics.
Manage daily telecommunications operations, including VoIP (cloud and on-premises), call flows, MACs, and troubleshooting.
Collaborate with IT teams.
Desired Qualifications
Cisco CCNA or CCVP certification.
Avaya Certified Support or Implementation Specialist certification.
Salary Range: 80000 to 95000 (Currency: USD) (Pay period: per-year-salary)
A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.
Required Qualifications
RingCentral experience
Bachelor’s in Computer Science or equivalent experience