Westborough Behavioral Healthcare Hospital

Director of Social Services

Medical, Clinical & VeterinaryUpdated on Nov 10

Full-timeWestborough, MA, USA

About the Job

Requirements

A master's degree in Social Work or an equivalent degree in a recognized mental health field is required.
Massachusetts licensure as an LICSW is required.
CPR and CPI certifications must be obtained within 30 days of hire.
Inpatient-setting experience is preferred; the role calls for skills in case management, time management, crisis intervention, acute psychosis, and non-violent crisis intervention.
Knowledge of acute psychological disorders and advanced principles of abnormal psychology as applied to adults is required.
Familiarity with follow-up resource services and skills in conducting marital and family group therapy are required.

Responsibilities

Develop, plan, coordinate, and administer clinical and social services, ensuring patient-care activities meet patient-care standards and advising medical staff on clinical services, personally or through subordinate staff.
Oversee clinical services, social services, and discharge planners serving patients who request or require those services.
Serve as a resource and referral source for patients, physicians, staff, and the general community.
Conduct psychosocial assessments by interviewing patients and family members to document history and identify preliminary treatment issues.
Provide group and family process-oriented therapies and conduct educational and other didactic groups for patients and family members using professional treatment modalities.
Develop and coordinate individualized patient discharge plans by using treatment-team and written chart information to determine aftercare needs.
Attend regular treatment-team meetings, provide social-work perspectives to case management, discuss progress notes and charts, and communicate state or local agency legal requirements for case management to the interdisciplinary team.
Carry out personnel-management activities for direct staff supervision, including screening and selection, orientation, training and development, performance management, and employee relations.
Uphold the organization's ethics and customer-service standards.
Maintain current knowledge of patient rights, mental-health laws, regulations governing treatment of mentally and emotionally disturbed patients, psychotherapy theories and techniques, and symptoms and behaviors of emotionally disturbed and mentally ill patients.
Demonstrate knowledge of treatment procedures and interventions common to acute psychotic episodes and non-violent crises, as well as medical and psychiatric emergency procedures.

Desired Qualifications

Inpatient-setting experience.

Director of Social Services - $15k Sign on bonus

Westborough Behavioral Healthcare Hospital · Westborough, United States · Full-time · Posted 2026-11-02

Salary: USD 87,110–135,699

Workplace: on_site

Description

JOIN A TEAM THAT'S MAKING A DIFFERENCE IN MENTAL HEALTHCARE

Westborough Behavioral Healthcare Hospital (WBHH) is a 117-bed psychiatric hospital that provides comprehensive psychiatric care for children, adolescents, and adults through acute inpatient stabilization and outpatient services. Under dynamic new leadership, we're building an exceptional workplace culture focused on outstanding patient care and employee satisfaction.

Our mission is to deliver compassionate, evidence-based treatment while ensuring patients and their families feel supported throughout their healing journey. We're committed to creating an environment where our dedicated team members can grow professionally while making a meaningful impact in their community.

Located conveniently in Westborough at Routes 495 and 9.

Advance your career. Advance mental healthcare.

The Director of Social Services is responsible for developing, planning, coordinating, and administering clinical and social services. This includes ensuring patient care activities maintain the standards of patient care and advise medical staff in matters related to clinical services by performing the essential duties personally or through subordinate staff.

Oversees the provision of clinical services, social services, and discharge planners to patients requesting or requiring such services.
Serves as a resource and referral source for patients, physicians, staff and general community.
Conducts psychosocial assessments to document history and identify preliminary issues for treatment focus by interviewing the patient and their family members.
Provides group and family process-oriented therapies as well as conducting educational and other didactic groups for patients and family members using various professional treatment modalities.
Develops and coordinates an individualized discharge plan for the patient by utilizing treatment team and written chart information to determine the patient's aftercare needs.
Attends regular treatment team meetings to provide social work perspectives to total case management of the patient by discussing progress notes charts and communicating any state or local agency legal requirement for case management with the interdisciplinary team.
Carries out the personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.
Upholds the Organization's ethics and customer service standards.
Maintain current Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual psychotherapy, symptoms and behaviors of emotionally disturbed mentally ill patients.
Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures.

Salary range: $87,110.40 - $135,699.20

Requirements

Education:

Master's Degree in Social Work or equivalent degree in a recognized mental health field.
Massachusetts licensed LICSW required.
CPR and CPI Certifications (must be obtained within 30 days of hire).

Minimum Work Experience:

Experience in inpatient setting preferred; skills in case management, time management, and crisis intervention common to acute psychotic as well as to non-violent crises intervention practice.
Knowledge of acute psychological disorders; advanced principals of abnormal psychology as specifically applied to adults; familiarity with follow-up resource service available; skills in conducting marital and family group therapy.

Benefits

Eligible employees receive a generous benefits package health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, and short-term and long-term disability coverage.

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About the Company

Westborough Behavioral Healthcare Hospital

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