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Lyra Health

Concierge digital mental health for employees

Consultor Emocional Cognitivo-Conductual

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoIn-person

About the Job

Requirements

  • A degree in Psychology, a professional title, and a professional license are required.
  • At least 3 years of clinical experience providing cognitive behavioral therapy and/or systemic therapy, excluding internships or social service.
  • Availability to attend approximately one month of paid training, Tuesday through Friday from 10:00 to 18:00 and Saturdays from 12:00 to 20:00.
  • Active listening, verbal communication, strong writing, and spelling skills.
  • Ability to anticipate and identify situations, take initiative to resolve them autonomously, collaborate as a team, use available work tools efficiently, and contribute to solutions, process improvements, and short- and medium-term objectives.

Responsibilities

  • Provide quality psychological care to Lyra Mexico and Central America clients.
  • Deliver evidence-based interventions to help clients manage their emotional well-being and provide a smooth, short-term therapeutic experience.
  • Provide professional care and respond to crisis situations.
  • Record services provided in the institutional platform.

Desired Qualifications

  • Experience in customer service or a call center.
  • Experience using digital clinical records.
  • Experience working in a call center or providing therapy by phone.

About the Company

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Lyra Health

Concierge digital mental health for employees

Lyra Health provides employer-sponsored mental health care through a global network of vetted providers. It offers a concierge experience with access to self-guided programs, coaching, therapy, and medication management, available in-person, by video, or via text. A 24/7 in-house care navigator helps employees navigate care. Businesses pay for access to Lyra’s services, with the aim of reducing overall healthcare costs through better mental health support. The company differentiates itself with a large, globally distributed provider network (20,000 providers in 200+ countries) and a focus on a personalized, plumber-to-care experience for each employee, combining flexible care options, accessibility, and support. The goal is to improve employee well-being while delivering potential cost savings to employers by addressing mental health needs at scale.

Company size
1,001-5,000
Company stage
Series F
Total funding
$690.1M
Headquarters
Burlingame, CA
Founded
2015

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