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Red Ventures

Runs personal finance and travel websites

Mortgage Loan Originator - HELOC and Refi

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA

About the Job

Requirements

  • At least 1 year of mortgage sales experience with a proven track record of performance and client trust.
  • NMLS-licensed mortgage loan originator with hands-on experience originating refinance loans.
  • Working knowledge of FHA, VA, and Conventional refinance products and HELOC products, including how their benefits serve clients.
  • Familiarity with home equity concepts such as LTV and CLTV, and ability to explain tradeoffs between refinance and HELOC options in plain language.
  • Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA.
  • Ability to manage competing priorities in a fast-paced environment while meeting deadlines and service expectations.
  • Ability to collaborate across teams and foster trust with internal partners and external clients.
  • Demonstrated coachability, adaptability, and a growth mindset.
  • Takes ownership of the client experience and communicates proactively to exceed expectations and uphold service-level commitments.

Responsibilities

  • Answer inbound calls from homeowners to discuss refinance and HELOC products, prequalification criteria, and next steps.
  • Educate clients on how rate-and-term refinances, cash-out refinances, and HELOCs can support goals such as lowering payments, consolidating debt, funding home improvements, or accessing home equity.
  • Communicate loan progress clearly to consumers and collect required documentation.
  • Make outbound sales calls to prospective and existing customers, including past clients with refinance or equity opportunities, to generate new business and strengthen retention.
  • Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle-time targets.
  • Partner with internal and partner Operations and Processing teams to move refinance and HELOC loans from application through closing.

Desired Qualifications

  • HELOC origination experience is preferred.

About the Company

Red Ventures

Runs personal finance and travel websites

Red Ventures owns and runs consumer brands that help people make decisions about money, travel and their homes. Bankrate compares loan, savings and credit card rates, The Points Guy covers credit card rewards and airline and hotel loyalty points, Lonely Planet publishes travel guides, and Allconnect helps people set up home services when they move. It makes money through partnerships with banks and other companies that pay to reach customers through its sites, and it also lends directly through Sage Home Loans, its mortgage business. Red Ventures was founded in 2000 and is based in Fort Mill, South Carolina, just south of Charlotte, North Carolina.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$250M
Headquarters
Fort Mill, SC
Founded
2000

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