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Trace Systems

DoD-focused digital transformation and secure communications

Client Systems Hardware Specialist 1

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeShaw AFB, SC, USANo salary listedIn-person

About the Job

Requirements

  • An active, in-scope U.S. Government-issued Top Secret clearance with SCI eligibility is required.
  • U.S. citizenship is required.
  • DoDM 8140 (IAT) Level 2 (Security+) or higher is required.
  • Install, administer, and maintain client machines, devices, peripherals, and software, and provide technical support to network end users.
  • An associate degree in Computer Science or a related field, or at least two years of Computer/IT hardware support or a related field, is required.

Responsibilities

  • Add, move, and change client hardware and software to meet end-user data, voice, mobile, and video needs.
  • Provide system support to clients operating on the network or domain.
  • Configure client-level software, modify software configuration, and perform basic configuration-management functions.
  • Notify the unit Equipment Custodian of hardware relocations and equipment problems.
  • Install equipment in accordance with AFCENT and SPIN-C directives.
  • Assist with installing, testing, and accepting new systems according to purchase-contract terms and instructions.
  • Periodically review the organization's computer-resource needs and validate computer-equipment requirements.
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software.
  • Implement client workstation software patches, security fixes, and service releases according to local instructions.
  • Perform email management and assist users with creating PSTs and moving official emails to electronic file plans.
  • Assist with tracking and managing OEM/COTS licenses, warranties, and service-level-agreement renewals for client equipment and software.
  • Support operations and maintenance of deployable communications suites, including Executive Communication Kits, through equipment setup, teardown, and troubleshooting.
  • Perform other duties as required.

About the Company

Trace Systems

DoD-focused digital transformation and secure communications

Trace Systems provides digital transformation, assured communications, distributed edge architecture, and cloud-based cross-domain solutions for defense and government customers. Its products and services help military and coalition partners operate securely across multiple domains and geographies by enabling rapid, reliable communications, cyber security, networking, and command center support in challenging environments. The company differentiates itself through deep mission-focused experience in austere, down-range operations and fast-response capabilities to support combatant commands and short-notice deployments. Its goal is to help customers achieve trusted, resilient, and connected operations across global theaters.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
McLean, VA
Founded
1999

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