Capgemini

Global consulting, technology services, outsourcing

Salesforce Solution Architect

Pre-Sales Solution EngineeringUpdated on Nov 14

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

Have 20–25 years of IT experience with proven leadership in innovation and presales.
Have deep expertise in the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, Apex, Lightning Web Components, and integrations.
Have hands-on experience with generative AI technologies, such as OpenAI, Azure OpenAI, and Anthropic, and with artificial intelligence and machine learning concepts.
Have strong solution architecture, storytelling, and stakeholder management skills.
Have experience with cloud platforms, including Amazon Web Services, Azure, or Google Cloud Platform, and enterprise architecture.

Responsibilities

Define and execute a combined roadmap for innovation and presales aligned with business objectives.
Evangelize generative AI and Salesforce capabilities internally and externally, and identify high-impact use cases with C-level stakeholders.
Shape market positioning through industry thought leadership, demonstrations, and executive showcases.
Lead the design and development of generative AI-powered Salesforce solutions that embed automation, personalization, and predictive analytics.
Evaluate and integrate large language models, prompt engineering, and artificial intelligence orchestration tools into enterprise workflows.
Ensure solutions adhere to best practices, security, compliance, and enterprise architecture standards.
Own the end-to-end presales lifecycle, including discovery, solution design, request for proposal and request for information responses, proposals, and client presentations.
Craft value propositions, pricing models, and delivery approaches, and act as a trusted advisor during the presales phase.
Maintain a repository of reusable assets, accelerators, and case studies to improve speed and win rates.
Lead and mentor architects, presales consultants, and technical teams, and foster a culture of agility and continuous learning.
Build relationships with Salesforce account teams, ecosystem partners, and internal stakeholders to enable co-selling and co-innovation opportunities.
Drive capability building through certifications, enablement programs, and reusable intellectual property development.

Job Description

Capgemini is seeking a Director level executive for FSSBU

Unified Strategy & Thought Leadership

Define and execute a combined roadmap for innovation and presales aligned with business objectives.
Evangelize GenAI and Salesforce capabilities internally and externally; identify high-impact use cases with C-level stakeholders.
Shape market positioning through industry thought leadership, demos, and executive showcases.

Solution Innovation & Architecture

Lead design and development of GenAI-powered Salesforce solutions, embedding automation, personalization, and predictive analytics.
Evaluate and integrate LLMs, prompt engineering, and AI orchestration tools into enterprise workflows.
Ensure solutions adhere to best practices, security, compliance, and enterprise architecture standards.

Presales Leadership & Deal Ownership

Own the end-to-end presales lifecycle: discovery, solution design, RFP/RFI responses, proposals, and client presentations.
Craft compelling value propositions, pricing models, and delivery approaches; act as a trusted advisor during the presales phase.
Maintain a repository of reusable assets, accelerators, and case studies to improve speed and win rates.

Team Leadership & Ecosystem Collaboration

Lead and mentor innovative architects, presales consultants, and technical teams; foster a culture of agility and continuous learning.
Build strong relationships with Salesforce account teams, ecosystem partners, and internal stakeholders for co-sell and co-innovate opportunities.

Drive capability building through certifications, enablement programs, and reusable IP development

Ideal Candidate

20-25 years of IT experience with proven leadership in innovation and presales.

Deep expertise in Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC, integrations).

Hands-on experience with GenAI technologies (OpenAI, Azure OpenAI, Anthropic, etc.) and AI/ML concepts.

Strong solution architecture, storytelling, and stakeholder management skills.

Experience with cloud platforms (AWS, Azure, GCP) and enterprise architecture.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size: 10,001+
Company stage: IPO
Headquarters: Paris, France
Founded: 1967

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