Sales Support Intern

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

1. Process Optimization Management:
Streamline sales workflows by identifying inefficiencies and designing improvement initiatives. Develop standardized SOPs to enhance departmental efficiency by 15-20%.
2. Bid Documentation Excellence:
Compile technical and commercial data to craft compliant, comprehensive bid documents. Maintain a >90% bid success rate through meticulous formatting and content accuracy.
3. Conference Support
Design professional PPT presentations and provide end-to-end conference support. Ensure materials score ≥4.5/5 in professionalism through rigorous quality control.
4. Data Governance & Reporting:
Manage sales data lifecycle (entry, cleansing, analysis) and develop standardized reporting templates. Maintain >99.8% data accuracy to support decision-making.
5. Cross-Functional Collaboration:
Facilitate cross-departmental workflows with tech/finance teams to streamline document exchange. Reduce average request resolution time to less than 2 business days via process standardization.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.