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Panera Bread

Fast-casual bakery, catering, delivery

Assistant General Manager

Food & Beverage Operations ManagementPosted on Nov 13
Full-timeLouisville, KY, USAIn-person

About the Job

Requirements

  • Candidates must be at least 18 years old.
  • At least one year of restaurant management experience is preferred.
  • Candidates must have ServSafe certification or be able to obtain it.
  • Candidates must demonstrate business acumen and the ability to drive positive results.
  • Candidates must be available to direct, motivate, coach, and develop others while running shifts in a fast-paced environment.
  • Candidates must be able to work flexible hours, including nights and weekends, amid shifting priorities.
  • An employment offer is conditional on passing a background check.
  • Candidates must be able to lift, carry, push, or pull objects weighing up to 50 pounds.
  • Candidates must be able to stand and walk for up to six hours.
  • Candidates must communicate clearly and quickly understand guests and associates in a loud environment.

Responsibilities

  • Support the General Manager by making key decisions and solving problems.
  • Plan and manage staffing needs, shift scheduling, people and career development, and succession planning.
  • Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
  • Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
  • Partner with the General Manager to develop managers as subject matter experts in people processes and Panera's Guiding Values and Behaviors.
  • Work with the team to ensure guests are delighted by food quality, service, and the team.
  • Build relationships that foster long-term, loyal guests as part of the bakery-cafe management team.
  • Follow operational procedures to execute company strategies and initiatives successfully.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Assist the General Manager with bakery-cafe costs and inventory.
  • Help build a culture of warmth, belonging, growth, and trust.

Desired Qualifications

  • At least one year of restaurant management experience.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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