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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banking Advisor 2 - Retail Banking

Retail & Commercial BankingPosted on Nov 12
Full-timeCali, Valle del Cauca, ColombiaNo salary listedIn-person

About the Job

Requirements

  • Technical, technological, or professional education, or current enrollment through at least the fifth semester in a field related to the financial sector.
  • At least 6 months of experience handling cash and performing commercial activities.
  • Knowledge of the banking products portfolio and vault operations.
  • Customer service skills.
  • Ability to learn continuously.
  • Interpersonal relationship skills.
  • Professional personal presentation.

Responsibilities

  • Provide comprehensive customer service on commercial and operational matters, ensuring an agile, friendly, and effective experience.
  • Manage products and services, promote cross-selling, and encourage the use of digital channels.
  • Resolve transactions, complaints, and incidents with timely, personalized responses.
  • Ensure compliance with the Bank's established rules and security measures on its platforms.

About the Company

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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