DBS Bank

Regional bank offering digital banking

Officer – Enterprise Wise Screening and Services - Consumer Banking Group

Financial Crime & AMLPosted on Nov 12

Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

A minimum of 2–3 years of experience in retail banking, including AML/KYC and banking operations.
Sound knowledge of KYC, AML, and retail account services guidelines.
Minimum graduation from a recognized university.
Processing ability with attention to detail, data accuracy, and good typing skills.
Effective control measures and governance standards.
Ability to adopt new technology and digital tools.
Analytical skills.

Responsibilities

Complete EWSS checks and enhanced due diligence activities.
Maintain high governance standards during due diligence activities, including completing EWSS alerts.
Maintain data accuracy when updating consumer banking customer CDD records.
Serve as the first-level escalation point for business and compliance regarding high-risk customer alerts.
Conduct internal product, process, and service-skills training.
Monitor, drive, and manage turnaround time and performance of in-source or outsourced operations.
Ensure adherence to and execution of customer KYC and EWSS alert management.
Ensure adherence to controls, risk requirements, RBI CIP and CAP guidelines, and India KYC guidelines.
Ensure KYC, PEP, and alert-monitoring activities follow applicable guidelines and are completed within agreed service-level and turnaround-time targets.
Adhere to regulatory guidelines defined by L&C and RBI.
Obtain at least a satisfactory audit rating for the team.
Implement beginning-of-day and end-of-day controls on exception activities.
Make outbound customer calls for KYC/AML checks.
Conduct internal reviews to check process hygiene.
Update process notes promptly when processes change.
Respond to stakeholders in a timely manner.
Ensure control and risk requirements are followed in all business-as-usual activities.
Complete all activities within agreed service-level and turnaround-time targets.

Job Purpose:

To complete EWSS checks and EDD related activities
To ensure high level governance standards are maintained during the due diligence activities like completing EWSS alerts
Data accuracy in CDD up-dation for consumer banking customers
·To serve as the first level escalation point for business, compliance for high risk alerts generated for customers.
To serve as the training conduct internal product & process training and service skills training
To monitor, drive and manage the TAT and performance of in-source or outsource operations

Job Duties & responsibilities

Ensure adherence and execution of customer KYC, EWSS alert management
Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines
Ensure all activities related to KYC, PEP, Alert monitoring is adhered with respect to guidelines and completed within agreed SLA/TAT
Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI.
Obtain minimum satisfactory audit rating for the team
Ensure and implement BOD & EOD controls on exception activities
Outbound call to customers for KYC/AML checks
Internal review to be done to check the hygiene of the process.
Timely up-dation of process notes for any changes
Multi-tasking and responses to all stake holders to be done in a timely manner
Ensure adherence of control & risk aspect related to all BAU activities.
Ensure all activities are completed within agreed SLA/TAT.
Regulatory guidelines are adhered to as per defined guidelines by RBI.

Required Experience

A minimum of 2-3 years’ experience in retail banking with experience of AML/KYC and banking operations.
Sound knowledge of KYC, AML and Retail account services guidelines.

Core Competencies:

Processing with eye for detail, data accuracy and good typing skills
Good interpersonal and excellent communication skills.
Effective control measures and governance standards
Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
Good interpersonal & analytical skills.

Education / Preferred Qualifications

Minimum of graduation from recognised university

Location:

Chennai-DBIL

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size: 10,001+
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 1968

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