Learning & Development Intern

Job Description

Help improve how NCS learning programmes are delivered, experienced, and measured.

If you are interested in learning, people development, programme coordination, and data-driven decision-making, this internship gives you the opportunity to work on meaningful initiatives that support how people learn and grow at work. You will gain hands-on exposure to learning operations, learning analytics, stakeholder coordination, and process improvement.

As a Learning & Development Intern, you will support the delivery, tracking, and continuous improvement of NCS learning programmes and initiatives. This is a good opportunity for students who are interested in Learning & Development, HR, psychology, business, training, analytics, or programme management.

1. Learning Data Management and Analysis

• Collect and consolidate training participation data from different sources
• Maintain and update learner attendance and completion records
• Analyse learning trends, feedback results, and engagement metrics
• Prepare regular reports, dashboards, and summaries to support decision-making

2. Stakeholder Engagement and Learning Coordination

• Liaise with trainers, programme leads, and learning participants to gather requirements and feedback
• Support the coordination of training sessions, workshops, and Dojo events
• Assist in preparing presentation materials, communications, and updates for stakeholders

3. Process Improvement and Automation

• Identify opportunities to streamline reporting and administrative processes
• Support the automation of recurring reports and data collection activities
• Recommend improvements based on data insights and user feedback

4. Event and Project Support

• Participate in Dojo initiatives and cross-functional projects
• Track project progress, risks, and action items
• Prepare meeting notes, status updates, and project documentation
• Conduct research and benchmarking to support programme enhancements

5. Intern Engagement and Events

• Participate in the interns engagement committee and contribute ideas to enhance the intern experience
• Support the planning and coordination of intern engagement activities and events
• Work with fellow interns and stakeholders to organise meaningful and enjoyable intern initiatives

Qualifications

• Proficiency in Microsoft Excel (pivot tables, formulas, charts)
• Familiarity with Microsoft Power BI
• Basic data analysis and reporting skills
• Good knowledge of Microsoft Office Suite (PowerPoint, Word, Teams)

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].