IT Support Intern

Are you curious about technology and interested in understanding how IT supports a global financial institution?

Do you enjoy learning, collaborating with others and helping people solve problems?

Are you looking for an opportunity to develop both your technical and professional skills while gaining exposure to different areas of the business?

We’re looking for an Tech Support Internship to join our team and learn how technology enables our users and business areas across the bank.

In this role, you will:

• provide support to users across different business areas, with guidance from experienced team members
• assist with troubleshooting hardware, software, workplace technology and access-related issues
• support the setup, configuration and deployment of computers and other IT equipment
• assist with workstation builds, device replacements and hardware lifecycle activities
• help track and maintain IT assets, inventory and equipment
• support incident and service request activities following established processes
• learn how different areas of the bank use technology and how IT supports their day-to-day activities
• collaborate with local and global technology teams to investigate and resolve issues
• maintain and improve technical documentation and knowledge articles
• participate in technology deployments, upgrades and internal IT initiatives
• learn from day-to-day support situations and gradually take ownership of tasks as your knowledge and experience grow
• contribute ideas and identify opportunities to improve the user experience and the way we work

Your team

You’ll be part of a collaborative Tech Support team responsible for supporting users across different areas of the bank.

This internship is designed as a learning opportunity. You’ll have exposure to different technologies, users and business areas, helping you understand not only how Tech support works, but also how technology enables the bank’s day-to-day operations.

You won't be expected to know everything when you join us. What matters most is your willingness to learn, listen, ask questions and apply what you learn.

We value people who are curious, approachable and willing to collaborate. We also believe that learning comes from doing, so you’ll have opportunities to work alongside experienced colleagues, take on new challenges and gradually become more independent.

Your expertise

We’re looking for someone who:

• is currently studying Computer Science, Engineering, Systems Analysis and Development, Data Processing or a related field, with an expected graduation date of December 2028 or later
• is available to work 30 hours per week onsite, from 9:00 a.m. to 4:00 p.m., with a one-hour break
• demonstrates curiosity and a genuine willingness to learn
• listens carefully and is able to understand and follow guidance
• communicates clearly and respectfully with colleagues and users
• feels comfortable asking questions when something is unclear
• enjoys collaborating and learning from others
• approaches problems with patience, attention to detail and a positive attitude
• is willing to take responsibility for assigned tasks and follow them through
• is open to feedback and able to turn feedback into learning
• is interested in understanding how technology supports different areas of the business

Previous technical knowledge is welcome, but not required. Familiarity with Windows, Microsoft 365, computers, hardware or general IT concepts will be considered an advantage. We are more interested in your ability and willingness to learn than in how much you already know.

English is also a plus, but not a requirement. The internship may provide opportunities to interact with global teams and develop your English communication skills over time.


You’re curious to explore how AI can help us support users, learn faster and improve everyday workflows. You approach AI with curiosity and sound judgment, validating outputs and following applicable policies, risk standards and responsible-use principles.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

How we hire

We may request you to complete one or more assessments during the application process. Learn more