Pick Up Support Warehouse Supervisor/Specialist
About the job
- A bachelor's degree or equivalent is required.
- Bilingual Mandarin is required.
- At least one year of experience in warehouse supervision within the logistics or last-mile delivery industry is required.
- Ability to lead and motivate a team while maintaining a safe working environment is required.
- Strong organizational and communication skills, with the ability to work under pressure, are required.
- Oversee fleet and driver resources operated by Delivery Service Partners (DSPs), and source and manage external service providers.
- Manage first-mile pickup drivers within assigned regions or ZIP codes, plan and assign daily pickup routes, and ensure timely execution of pickup operations.
- Own first-mile pickup quality, efficiency, and cost control, and respond effectively to operational issues and emergencies.
- Build and enhance first-mile pickup capacity through process optimization and resource coordination.
- Review and optimize first-mile workflows and operating models to continuously improve efficiency and performance.
- Coordinate first-mile-related information internally and externally, maintaining relationships with customers, DSPs, and vendors.
- Dispatch and communicate with drivers to complete pickups from vendors and customers.
- Complete other tasks assigned by management.
About the company
SwiftX provides express delivery services for the U.S. e-commerce market, using a network of global logistics partners to move packages quickly, reliably, and at lower costs. How it works: e-commerce businesses pay SwiftX service fees for expedited shipping; SwiftX coordinates with its partner carriers to pick up, route, and deliver packages to customers, tightening delivery times and expanding reach through its logistics network. How it differs: instead of relying on a single carrier, SwiftX leverages a broad partner network to optimize routes, improve speed, and control costs, aiming to raise service standards in the express-delivery space. Goal: to become a leading, affordable express delivery option for American online shoppers by delivering faster, more reliable service and expanding market coverage through partnerships.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Eastvale, California
Founded
2025
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Simplify's Take
What believers are saying
- Castle Placement reported SwiftX raised venture funding from Hike Capital on July 9, 2026.
- SwiftX’s website still accepts tracking numbers and shows live shipment updates on August 2, 2026.
- AfterShip reviews in February 2026 include on-time, early, friendly, well-protected deliveries.
What critics are saying
- BBB shows a 1.14/5 rating from 14 reviews, updated February 7, 2026.
- Trustpilot reviews allege wrong-address drops, missing packages, and unreachable support.
- If delivery accuracy stays broken, merchants defect and SwiftX’s carrier network collapses.
What makes SwiftX unique
- Founded May 2025, SwiftX targets U.S. e-commerce express delivery with cross-border logistics.
- SwiftX’s driver app added rollback, address alerts, and historical delivery photos on June 21, 2026.
- LinkedIn lists 201-500 employees and a Houston, TX presence as of September 1, 2026.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- 401(k) Company Match