Employment Counsellor
CA$56.4k - CA$57.5k
Junior
Bachelor's, Certification
Toronto, ON, Canada
In Person
Social & Community ServicesCase Management & Advocacy
About the job
Requirements
- A Bachelor's degree or Post Graduate Certificate in Social Services, Human Resources, or a related field is required; international degrees must be evaluated for Canadian equivalency.
- At least 1 year of experience working with newcomers or a good understanding of immigration issues is required.
- At least 1–2 years of experience in a career or employment counselling or mentoring-coach role is required.
- Knowledge of mentoring, settlement, and immigration, including awareness of client challenges, is required.
- Strong technical skills and comfort with online service delivery and program technology are required, including the ability to master new tools and technology quickly.
- Experience developing and delivering online training and information sessions, and creating informational content, is required.
- Technical expertise in Excel, Word, online meeting tools, and webinar tools such as GoTo Webinar, Microsoft Teams, and Zoom is required.
- Time-management skills, multitasking experience, and the ability to shift focus based on changing project needs are required.
- Effective verbal and written communication skills are required.
- Strong interpersonal skills and the ability to develop and maintain relationships are required.
- Effective research skills and knowledge of the Canadian labour market are required.
- A clear Criminal Record and Judicial Matters Check is required.
Responsibilities
- Conduct online intake and in-depth assessments to determine client program eligibility and create Employment Action Plans.
- Case manage clients and provide employment counselling, sector- and province-specific labour market information.
- Facilitate online job-search workshops for small groups and deliver Zoom or GoToWebinar presentations to large audiences of clients and other stakeholders.
- Assist clients with resume building, conduct mock interviews through video calls, and coach clients to develop their skills and knowledge and adapt to Canadian business culture.
- Research and identify potential referral sources abroad, support establishing referral arrangements, and liaise with referring agents.
- Contribute to developing program materials such as manuals and online learning content.
- Recruit mentors by leading information sessions and marketing the program through national outreach to employers, organizations, and social networks.
- Screen and match mentors and mentees, conduct online orientation, and secure mentoring matches.
- Case manage and monitor mentoring relationships to ensure mentee and mentor goals are met.
- Gather and analyze participant evaluations after program completion.
- Record and administer participant information and documentation collection.
- Collect, track, and analyze participant progress, outcomes, and feedback to prepare required reports.
- Collaborate with partner agencies to support their recruitment, onboarding, and engagement of mentors.
- Support the program communication strategy by creating content for social media, newsletters, and other materials.
Desired Qualifications
- Fluency in a second language relevant to targeted outreach; French or Arabic is preferred.
- Exposure to social media platforms and creating content for them.
About the company
JVS Toronto delivers career services in Toronto and York Region to help job seekers reach their potential and support employers in building a skilled workforce. It provides services such as career exploration, job search help, recruitment, mentoring, coaching, retention support, and vocational assessments across nine locations, guided by a multidisciplinary team that works with students, youth, and adults, including newcomers, people with disabilities, at-risk youth, and mature workers. The organization combines services for job seekers with end-to-end recruitment and retention support for employers, using in-person assistance across multiple sites and mentors to guide individuals. The goal is to help job seekers succeed at work and to assist employers in securing the workers they need.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Canada
Founded
N/A
Get referred to JVS Toronto
See people who can refer or advise you
Simplify's Take
What believers are saying
- Ontario Trillium Foundation approved $156,800 in 2025 and $21,900 in 2026.
- New check-in stations reduced touchpoints and improved throughput at seven JVS Toronto locations.
- United Way Greater Toronto disbursed $372,027 to JVS Toronto in 2025-2026.
What critics are saying
- OTF grants funded HVAC repairs in 2025 and check-in stations in 2026; renewal risk remains.
- Employment services face commoditization from digital platforms and rival nonprofits like ACCES Employment.
- A funding shock would force site cuts and shrink service capacity across seven locations.
What makes JVS Toronto unique
- JVS Toronto runs Canada InfoNet pre-arrival services, plus seven-location in-person employment support.
- Its 2026 Project Welcome Virtual Expo connects newcomers with 15+ communities and mentors.
- JVS combines bridge training, employer networking, and accessibility upgrades at Tycos head office.
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Benefits
- Health Insurance
- Dental Insurance
- Wellness Program
- Mental Health Support
- Paid Vacation
- Paid Sick Leave
- Parental Leave
- Employee Discounts