Marketing and Communications Lead

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.    

As our Marketing and Communications lead you will work alongside senior leaders, commissioners, service users, and partner organisations to tell powerful stories, promote key messages, and connect with diverse audiences across digital and traditional platforms.

We are looking for a creative, driven Marketing and Communications Lead to shape and deliver an engaging communications strategy that raises awareness, reduces stigma, Lead on health initiatives and showcases the impact of our services.

Location: Southwark, Camberwell

Hours: Full Time, 37.5 hours per week (this post will include weekend and evening work)

Contract Type: 12 months fixed term

 *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

Responsibilities

As our Marketing and Communications lead you will work alongside senior leaders, commissioners, service users, and partner organisations to tell powerful stories, promote key messages, and connect with diverse audiences across digital and traditional platforms.

We are looking for a creative, driven Marketing and Communications Lead to shape and deliver an engaging communications strategy that raises awareness, reduces stigma, Lead on health initiatives and showcases the impact of our services.

Key Responsibilities:

• Develop and deliver a marketing and communications strategy aligned with service objectives.
• Create engaging, high-quality content including case studies, blogs, videos, and social media campaigns.
• Manage and grow the service’s online presence, including website and social media channels.
• Analyse engagement data and identify opportunities to improve reach and impact.
• Collaborate with service users to share authentic, inspiring stories sensitively
• Produce targeted communications for different audiences, including staff, stakeholders, and the public
• Maintain strong relationships with media outlets and support press activity.
• Design and distribute print and digital materials in line with branding guidelines.
• Support internal communications and ensure clear, accessible messaging for staff.
• Promote local and national campaigns and work with partners to maximise visibility.
• Lead on communications for health initiatives and Harm reduction.

What We’re Looking For:

You’ll be a confident communicator with a passion for storytelling and a strong understanding of marketing principles. You’ll thrive in a fast-paced environment and enjoy working collaboratively across teams and communities.

• Strong written and verbal communication skills
• Experience in marketing and communications delivery
• Knowledge of social media platforms (e.g., Facebook, Instagram, X, YouTube)
• Ability to analyse data and report on performance
• Excellent organisational skills with the ability to manage multiple deadlines
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience creating engaging content and using design tools
• Understanding of equality, diversity and inclusion principles

What we will give to you:  

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme  
• Contributory pension scheme  
• Several benefits incl. discounts for shopping, cinema, holidays, etc.  
• A friendly and supportive team  
• Training, career development & progression opportunities  
• Generous Refer-a-Friend Scheme  

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.  

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.                          

Direct applications only — we will not be engaging agencies for this vacancy. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 28 to 31 (£32,802.41 - £36,101.10)

ILW / OLW /Fringe

Inner London Weighting (£4,236.47)

Closing Date

22/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Gareth Ernest | [email protected]

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.