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Boulanger

Electroménager and multimedia retailer with services

Technicien informatique et Multimédia

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeStrasbourg, FranceNo salary listed

About the Job

Requirements

  • Be comfortable with new technologies, including television operating systems, Windows, Android, iOS, and connected devices.
  • Have good physical condition and be able to carry heavy items such as televisions.
  • Have basic knowledge of wall types, including brick, plasterboard, and concrete, and adapt installation methods accordingly.
  • Be autonomous, pedagogical, and comfortable working with customers.
  • Be motivated by field work and varied assignments.

Responsibilities

  • Install and configure screens and televisions, including wall mounting adapted to different wall types.
  • Train and advise users so they can use their multimedia products independently in daily life.
  • Repair and troubleshoot equipment, extending its lifespan and improving user satisfaction through advice on use and maintenance.
  • Analyze customer needs and propose tailored solutions.

Desired Qualifications

  • Experience in after-sales service or computer training is desirable but not required.

About the Company

Boulanger

Electroménager and multimedia retailer with services

Boulanger is a French retailer that specializes in home appliances and multimedia, with more than 220 stores and a strong online presence via boulanger.com. Customers shop in-store or online and can access services such as same-day delivery in Paris, next-day delivery across France, product setup, remote or in-home assistance, seven-day support, subscriptions, rental options, and reconditioned products, with its products designed under three in-house brands (Listo, Essentielb, Skillkorp). It differentiates itself through a customer-first culture built on expert guidance, clear and simple solutions, and a broad ecosystem of services, along with a focus on developing its employees. Its goal is to achieve high customer satisfaction by combining expert guidance, convenient delivery and installation, flexible purchasing options, and accessible products through an omnichannel approach.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lesquin, France
Founded
1954

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