Sales Development Representative - SME & Growth

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About the team

Airwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new customers within South Korea’s trading and distribution ecosystem—authorized distributors, trading houses, and channel partners—and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally.

If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

About the role

As a core member of Airwallex Korea’s Outbound team, you will directly contribute to the team’s sales pipeline by creating qualified opportunities across e-commerce and consumer brands—including K-beauty and cosmetics—manufacturing, trading, and digital technology. You will own the first stages of the sales journey, from targeted prospecting through qualification and meeting arrangement, and help turn marketing and event engagement into pipeline. You will work closely with Account Executives, Marketing, and the team lead.

Responsibilities

• Identify target accounts and decision-makers across our priority industries, and build a well-qualified outbound pipeline.

• Prospect through tailored cold calls, cold emails, and other relevant channels; maintain consistent follow-up to start conversations and secure qualified meetings.

• Lead initial discovery, assess fit and timing, and capture the key qualification details used in our ChAMP process.

• Follow up with leads from marketing channels, campaigns, and events; qualify interest, arrange AE meetings, and record next steps.

• Support the team lead and Marketing in planning, organizing, and running events, including coordination and on-the-day support.

• Give Account Executives a concise, useful handover so they can progress qualified opportunities.

• Keep Salesforce records accurate and share prospect feedback that can improve our targeting and outreach.

Who you are

• 1+ years of experience in an SDR/BDR role, inside sales (including a closing role), or another high-volume customer-facing role.

• Demonstrated success in outbound prospecting.

• Energetic, persistent, and resilient: you maintain momentum through repeated outreach and bounce back quickly from rejection.

• Confident initiating conversations by phone and email, with strong follow-through and time-management skills.

• Commercially curious, quick to learn, and able to ask clear questions about a prospect’s business.

Preferred Qualifications

• Experience prospecting in e-commerce or consumer brands, manufacturing, trading, or digital technology (e.g., SaaS, AI, or gaming).

• Experience using Salesforce or another CRM and sales engagement or prospecting tools.

• Familiarity with cross-border payments, FX, global accounts, or international business.

• Experience supporting marketing or industry events and following up with event leads.

What success looks like

• A consistent flow of qualified, SDR-sourced pipeline across our target industries.

• Outbound and marketing/event leads converted into qualified AE meetings through timely, relevant follow-up.

• Clear qualification, reliable CRM records, and effective handovers that help AEs progress opportunities.

About the team

Airwallex는 전 세계의 야심 찬 기업들과 파트너십을 맺고자 합니다.

SME & Growth 팀은 한국 기업이 해외 사업을 확장하는 과정에서 겪는 결제와 재무 과제를 해결합니다.

What you'll do

Airwallex Korea Outbound 팀의 핵심 구성원으로서 이커머스·컨슈머 브랜드(K-뷰티·화장품 포함), 제조업, 무역업, 디지털 테크 분야의 적격 세일즈 파이프라인을 직접 만듭니다. 타깃 아웃바운드로 잠재 고객을 발굴해 초기 상담과 적격화, 미팅 설정까지 맡고, 마케팅 및 이벤트 접점도 파이프라인으로 연결합니다. Account Executive, 마케팅팀, 팀 리드와 긴밀히 협업합니다.

Responsibilities

• 우선 공략 업종의 타깃 기업과 의사결정자를 발굴하고, 적격 아웃바운드 파이프라인을 구축합니다.

• 맞춤형 콜드콜·콜드이메일 등 관련 채널로 잠재 고객에게 접근하고, 꾸준히 후속해 대화와 적격 미팅을 만듭니다.

• 초기 상담을 진행해 고객 적합성과 도입 시점을 파악하고, ChAMP에 필요한 핵심 정보를 기록합니다.

• 마케팅 채널·캠페인 및 이벤트 유입 리드에 후속해 관심도와 적합성을 확인하고, AE 미팅을 조율한 뒤 다음 단계를 기록합니다.

• 팀 리드와 마케팅팀의 이벤트 기획·준비·운영을 지원하며, 관계자 조율과 행사 당일 업무를 돕습니다.

• 적격 기회를 AE가 이어서 진행할 수 있도록 핵심 내용과 다음 단계를 명확히 전달합니다.

• Salesforce 정보를 정확히 관리하고, 타깃팅과 아웃리치 개선에 도움이 되는 잠재 고객 피드백을 공유합니다.

Who we're looking for

• SDR/BDR, 클로징을 맡는 인사이드 세일즈 또는 고객 접점이 많은 직무에서 1년 이상의 경험이 있는 분. SaaS 경험을 우대합니다.

• 아웃바운드 잠재 고객 발굴에서 성과를 낸 경험을 보유한 분.

• 에너지가 있고 끈기와 회복탄력성이 높은 분. 반복적인 아웃리치를 꾸준히 이어가고 거절 후에도 빠르게 다시 시도할 수 있는 분.

• 전화와 이메일로 먼저 대화를 시작하는 데 자신이 있고, 후속 업무와 시간 관리를 철저히 하는 분.

• 고객의 비즈니스를 이해하려는 호기심이 있고, 빠르게 학습하며 명확한 질문을 할 수 있는 분.

Preferred qualifications

• 이커머스·컨슈머 브랜드, 제조업, 무역업 또는 SaaS·AI·게임 등 디지털 테크 분야의 잠재 고객 발굴 경험.

• Salesforce 등 CRM 및 세일즈 인게이지먼트·잠재 고객 발굴 도구 사용 경험.

• 해외 결제, FX, 글로벌 계좌 또는 국제 비즈니스에 대한 이해.

• 마케팅·업계 이벤트 지원 및 행사 유입 리드 후속 경험.

What success looks like

• 목표 업종 전반에서 SDR이 직접 발굴한 적격 파이프라인을 꾸준히 만듭니다.

• 아웃바운드와 마케팅·이벤트 리드를 적시에 후속해 적격 AE 미팅으로 연결합니다.

• 정확한 적격화와 CRM 기록, 효과적인 핸드오프로 AE의 다음 영업 단계를 지원합니다.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.