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IHG

Global hotel company

Sales Executive

Full-TimeUpdated on 10/16/2026Deadline 11/6/26
No salary listed
Expert
Bachelor's
Qatar
In Person
Sales & Account ManagementField Sales

About the job

Requirements
  • A Bachelor of Science degree in Administration or Hotel Management is required.
  • At least 3 to 5 years of experience within the Qatar market in a hotel sales environment at managerial level, preferably with an internationally recognized hotel chain.
  • Current or previous responsibility for key accounts and new business generation in premium markets.
  • A track record of achieving sales targets.
  • Existing corporate accounts in the Qatar market.
  • Demonstrated ability to manage own and others' tasks through to conclusion.
  • Ability to lead presentations, conduct effective negotiations, and close deals.
  • Competence in Word, Excel, PowerPoint, and software packages.
  • High proficiency in spoken and written English.
  • Knowledge of hotel property management systems, including HIS and Opera, and other industry-related software programs.
  • Ability to work to deadlines and maintain composure.
Responsibilities
  • Maintain and regularly update the database, including sales calls and client information, according to company guidelines.
  • Produce and conduct familiarization and entertainment programs for identified target accounts.
  • Communicate with hotel departments to ensure high-quality service delivery to customers.
  • Handle and respond to requests concerning Meetings and Events, Catering, and Groups.
  • Prepare required documents and coordinate communications with other departments, including banquet event orders, VIP arrivals, extensions, and related matters.
  • Maintain awareness of booking patterns, room-night productivity, cancellations, and other factors that may impact results.
  • Coordinate with Reservations, the Sales Administrator, and Sales Executives on lead generation and potential business opportunities.
  • Meet personal accountabilities and deadlines set in the Business Plan.
  • Maintain professional business confidentiality.
  • Prepare reports requested by the Director of Sales and Marketing or General Manager.
  • Conduct market research to identify potential leads and opportunities.
  • Prepare promotional materials and event logistics.
  • Provide administrative support to sales managers and executives as needed.
  • Liaise with the Director of Sales and Marketing and General Manager daily.
  • Ensure effective interdepartmental communication.
  • Obtain approval from the Director of Sales and Marketing for quotes for extended-stay groups before presenting them to clients.
  • Prepare quotes, issue contracts, communicate with clients and departments, enter database information, and maintain files.
  • Prepare month-end reports, monthly forecasts, anticipated revenue forecasts, yearly budgets, weekly forecasts, and weekly budgets.
  • Respond to requests within 24 hours.
  • Communicate with customers to answer inquiries, resolve issues, and provide product and service information.
  • Maintain positive relationships with clients and ensure their needs are met.
  • Conduct site inspections.
  • Make cold calls to secure new business sales calls and appointments, and conduct telemarketing.
  • Follow through with hotel departments to ensure sales commitments are fulfilled.
  • Assist with market intelligence and information gathering that benefits the hotel.
  • Assist sales representatives with order processing, quotes, and sales inquiries.
  • Coordinate and schedule sales meetings, presentations, and appointments.
  • Prepare and distribute sales materials, reports, and presentations.
  • Comply with hotel policies and procedures, including occupational health and safety policies and procedures.
  • Attend scheduled meetings and required training sessions.
  • Maintain working relationships with staff and colleagues throughout the hotel and sister properties.
  • Maintain hotel property in good working order.
  • Apply knowledge of budget targets and develop strategies to achieve them.
  • Develop methods and initiatives to increase departmental revenue within the sales team.
  • Identify opportunities to improve service delivery and product offerings to meet and exceed client expectations.
  • Adopt safe work practices and report occupational health and safety concerns promptly to the direct manager or Human Resources Manager.
  • Achieve budget revenue and acquire key accounts.
  • Follow up on all client requests and respond within the same business day.
  • Complete assigned projects within designated timeframes.
  • Maintain an effective communication platform.
  • Maintain professional standards in client and business dealings.
  • Produce reports, presentations, and administrative work to a high standard.
Desired Qualifications
  • Tertiary qualifications relevant to Sales are an advantage.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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