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Lucky Strike Entertainment

Bowling alley entertainment and dining venues

Assistant General Manager

Business & StrategyUpdated on Nov 12
Full-timeGreensboro, NC, USA

About the Job

Requirements

  • At least 3 years of leadership experience in attractions, waterparks, hospitality, or similar environments.
  • Experience supervising teams in fast-paced, high-volume operations.
  • Knowledge of safety standards, guest service, and basic operations.
  • Availability to work weekends, evenings, and holidays.
  • Ability to stand, walk, bend, lift, and perform physical tasks for extended periods.
  • Willingness to travel to other company locations to launch operations.
  • Certified Pool Operator (CPO), CPR/AED/First Aid, ServSafe/TIPS, cross-training on all park positions, and lifeguard program experience (Jeff Ellis & Associates or similar) are preferred or may be required upon hire.

Responsibilities

  • Support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.
  • Support daily operations across aquatics, attractions, food and beverage, admissions, retail, and facilities.
  • Lead and coach supervisors and frontline teams for safe, efficient park operations.
  • Lead and coach aquatics leadership so lifeguard training, performance, and safety programs meet standards.
  • Help with hiring, scheduling, and employee development.
  • Drive sales through promotions, upselling, and park events.
  • Monitor budgets, inventory, labor, and expenses.
  • Walk the park to check cleanliness, safety, and equipment.
  • Support emergency response, incident documentation, and health, safety, aquatics, and food service compliance.
  • Resolve escalated guest needs.
  • Act as park leader when the General Manager is away.
  • Support multiple locations within the Waterpark district as needed.

About the Company

Lucky Strike Entertainment

Bowling alley entertainment and dining venues

Lucky Strike Entertainment operates a chain of entertainment venues that blend bowling, games, food and drinks into social, themed spaces. Guests bowl, play games, and enjoy an evolving menu in a casual, shareable atmosphere designed for fun and celebration. It differentiates itself with a distinctive vibe inspired by The Big Lebowski’s original set design and “The Dude DNA,” aiming for a memorable overall experience rather than just food or games. The goal is to create a magical place where people can let loose, feel great, and the company continually refines its true north while expanding its venues and offerings.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$2.1B
Headquarters
Los Angeles, CA
Founded
2003

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