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H&M

Global fast-fashion retailer of affordable clothing

Visual Merchandiser

MerchandisingConfirmed live in the last 24 hours
Full-timeQuébec City, QC, CanadaNo salary listed

About the Job

Requirements

  • Equivalent experience of 1 to 2 years or more is desired.
  • Ability to lift more than 20 pounds.
  • Ability to stand for extended periods, bend, stretch, perform repetitive movements, push, pull, and carry items such as mannequins, clothing, bags, and torsos over short distances.
  • Ability to climb a ladder and use a step stool.
  • Ability to work with hand and power tools, including an iron and steamer, and lift loads to set up displays.
  • Ability to work a flexible schedule, including evenings and weekends.
  • May be required to travel to support other stores.

Responsibilities

  • Place clothing on the sales floor and in windows according to the commercial guide.
  • Identify additional commercial opportunities in the store with the department manager while following brand guidelines, and execute sales-floor moves based on shared decisions.
  • Stay informed about current fashion trends.
  • Share trends, upcoming campaigns, and brand standards with the store team, inspire the team, and provide training.
  • Meet direct customer-service expectations according to H&M standards and support the store team in providing a strong customer experience.
  • Implement H&M visual identity and the commercial guide, ensuring mannequins in windows and in-store are styled appropriately.
  • Create a clear visual thread between windows and Zone A using clothing purchase suggestions.
  • Maintain a high-quality daily clothing presentation in collaboration with the store team.
  • Maintain clear customer flow through accessory placement and navigation that follows standards.
  • Launch and maintain campaigns and commercial activities on schedule and according to standards.
  • Track store key performance indicators with the department manager and take necessary actions to meet objectives and store budgets.
  • Adapt the store schedule to store needs and budget based on the commercial plan.
  • Complete and monitor the Best Brand portion of the Customer Experience tool to maximize commercial opportunities.
  • Collect samples and execute store moves to create clear stories and wearable purchase suggestions.
  • Complete morning routines on the sales floor and in windows before the store opens.
  • Ensure the quantity and condition of visual presentation accessories and received marketing materials, following sustainability principles.
  • Maintain the organization and safety of the visual room.
  • Keep store visual presentation materials up to date and share information about seasonal changes with the team.
  • Paint and maintain windows as needed.
  • Help the store team improve customer and in-store work experiences through coaching and development.
  • Work with store management to ensure legal requirements and H&M policies are followed.
  • Assess and develop the store team's visual merchandising and commercial skills through regular visual merchandising training for the whole team, supporting clothing presentation according to the commercial guide.
  • Maintain oversight, follow up, and provide feedback as the store team executes sales-floor moves.
  • Identify future visual merchandisers for succession.
  • Ensure that communications in windows and on the sales floor comply with local law.
  • Work according to H&M standards and local health and safety legislation to protect the safety of the employee, colleagues, and customers.
  • Follow security procedures and routines and administrative processes throughout all store areas.

Desired Qualifications

  • Equivalent experience of 1 to 2 years or more is desired.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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