Technical Writer

Job Description

Job  Summary:

This role focuses on the production of high-quality technical documentation—such as product and plant manuals—for water treatment technologies and solutions ensuring all content meets organizational and industry standards. 

Responsible for Content Creation & Management, Collaboration & Review, Continuous Improvement with  a strong background in technical writing, a deep understanding of water treatment technologies, and up-to-date knowledge of common publishing tools.

Essential Responsibilities:

• Ensure the production of high-quality documentation that meets organizational standards.

• Develop and Manage documentation project plans, timelines and resources to meet the organizational objectives.

• Continuous evaluation and improving documentation process and tools to enhance efficiency and effectiveness.

• Planning, editing, writing, and developing or migrating complete set of technical documents for the customer. 

• Providing enough information and content in written (or other) form regarding the product or solution so it can be understood and used by the recipient.

• Collaborating with technical colleagues across the organization to collect all relevant information to be used in technical documentation and partners with them to clarify ambiguous topics.

• Coordinating the approval process for the technical documentation.

• Organizes reviews and ensures documentation meets customer requirements.

• Keeping an updated knowledge of the main characteristics of the relevant products and a good awareness of the most common publishing tools in the market.

• Contributing to custom project activities and developing or improving documentation tools, templates, processes, and execution of tasks using approved processes and tools.

Key Skills required:

• Strong working knowledge of Madcap Flare software in creation of templates and standards.

• Excellent written and verbal communication skills.

• Excellent Knowledge of Source control management tools, Content Management System (CMS) and Configuration management.

• Excellent Knowledge of desktop and electronic publishing.

• Excellent Knowledge of HTML and XML languages.

• Strong project coordination skills.

• Friendly, service-oriented nature.

• Ability to work in a global, decentralized environment.

• Strong background in technical writing and deep understanding of water treatment technologies and industry standards.

• Ability to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

• Having expertise in relevant technical domains or areas to manage compilation of product documentation (manuals, etc.) and to describe handling, functionality, and architecture etc. of a technical product/solution.

Experience required: 8 to 10 years

Qualifications

Bachelor of Engineering / Bachelor of Technology in Mechanical/Chemical Engineering

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.