Inactive
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Marriott International

Manages and franchises hotels around the world

Towel Attendant

Hotel Guest ServicesPosted on Oct 28
Full-timeBenito Juárez, Quintana Roo, MexicoNo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is preferred.
  • CPR certification, First Aid certification, Fitness Equipment certification, and any certification or training required by local and state agencies.
  • No related work experience or supervisory experience is required.
  • Ability to read and visually verify information in various formats, including small print, and inspect tools, equipment, or machines for defects.
  • Ability to enter and locate work-related information using computers and/or point-of-sale systems.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance; manipulate objects requiring fine motor skills and hand-eye coordination; move over uneven or slippery surfaces and stairs; and reach, bend, twist, pull, and stoop.
  • Ability to communicate clearly and professionally, maintain positive working relationships, and meet guest service and quality assurance standards.

Responsibilities

  • Wash, mop, and clean the pool deck.
  • Promote a fun and relaxing atmosphere in recreational activities and areas through an upbeat and enthusiastic attitude.
  • Observe activity in the recreational facility and respond appropriately to emergencies according to local operating procedures.
  • Promote recreation facility rules and regulations, identify situations in which guests may not safely participate, and inform a supervisor or manager.
  • Assist injured guests until emergency medical services arrive.
  • Obtain, fold, and stack towels according to company procedures.
  • Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
  • Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested.

Desired Qualifications

  • A high school diploma or GED.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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