Wizeline

Global software engineering and digital transformation

Event Operations Associate

Project ManagementUpdated on Nov 11

Full-timeMexicoNo salary listed

About the Job

Requirements

At least 1 year of experience in administrative, operations, events, hospitality, or marketing support roles.
Professional English proficiency at B2 level or above.
Attention to detail and accuracy in data entry, invoices, and records.
Proficiency with Microsoft Office tools, including Outlook, Excel, PowerPoint, SharePoint, and Teams.
Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
Clear written and verbal communication skills.
Customer service mindset and willingness to learn new systems quickly.

Responsibilities

Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
Coordinate event calendars, speaker scheduling, and webinar logistics.
Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
Manage event-related requests and ensure timely completion of operational tasks.
Coordinate event materials, promotional items, shipping, and supply orders.
Prepare attendee lists, name badges, and meeting materials.
Research venues and vendors, obtaining availability and pricing information.
Support onsite event setup, registration, and event breakdown as needed.
Process vendor invoices, expense reports, and reimbursements.
Track event expenses and support budget reconciliation activities.
Maintain accurate event records, documentation, and administrative follow-up.
Manage attendee data, registration records, and CRM updates.
Maintain project workflows and update task status in project management tools.
Track milestones, support reporting activities, and ensure data accuracy across systems.
Assist with meeting coordination, agenda preparation, and documentation of action items.

Desired Qualifications

Exposure to Salesforce, Cvent, Concur, Workfront, or webinar platforms such as Goldcast and Zoom.
Proficiency with one or more AI tools for drafting, analysis, research, or process automation, including recommending effective AI use and identifying workflow-streamlining opportunities.

We are:

Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Are you a fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Key Responsibilities

Event Operations & Webinar Support

Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
Coordinate event calendars, speaker scheduling, and webinar logistics.
Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
Manage event-related requests and ensure timely completion of operational tasks.

Event Logistics & Fulfillment

Coordinate event materials, promotional items, shipping, and supply orders.
Prepare attendee lists, name badges, and meeting materials.
Research venues and vendors, obtaining availability and pricing information.
Support onsite event setup, registration, and event breakdown as needed.

Financial & Administrative Support

Process vendor invoices, expense reports, and reimbursements.
Track event expenses and support budget reconciliation activities.
Maintain accurate event records, documentation, and administrative follow-up.

Data Management & Project Coordination

Manage attendee data, registration records, and CRM updates.
Maintain project workflows and update task status in project management tools.
Track milestones, support reporting activities, and ensure data accuracy across systems.
Assist with meeting coordination, agenda preparation, and documentation of action items.

Must-Have Skills

1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles.
Professional English proficiency (B2 or above).
Strong attention to detail and accuracy with data entry, invoices and records.
Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.
Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
Clear written and verbal communication skills.
Customer service mindset and willingness to learn new systems quickly.
Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred.

Nice-to-Have Skills

AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

What we offer:

A High-Impact Environment
Commitment to Professional Development
Flexible and Collaborative Culture
Global Opportunities
Vibrant Community
Total Rewards

Specific benefits are determined by the employment type and location.

Find out more about our culture here.

About the Company

Wizeline

Global software engineering and digital transformation

Wizeline is a global technology services firm that helps organizations accelerate digital transformation and build software products. It delivers customized solutions through project-based fees, long-term contracts, or consulting, with engagement models that include embedded Studio teams, autonomous Project pods, and flexible Staff augmentation. Its services cover software development, AI, cloud and data engineering, and user experience design, focusing on modernizing core technologies and enabling data-driven decision making. CDPQ’s majority stake and the leadership change from founder Bismarck Lepe to Andres Angelani reflect its scale, while Wizeline aims to help clients ship better products faster and grow their technical capabilities.

Company size: 1,001-5,000
Company stage: Series B
Total funding: $62.1M
Headquarters: Guadalajara, Mexico
Founded: 2013

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