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Pencor Services

Runs broadband, local media and live entertainment

Telephone Operator

Full-Time
No salary listed
Entry
Palmerton, PA, USA
HybridThree-day flexible work-from-home shifts are offered, with rotating first, second, and third shifts including weekends and holidays.
Administrative & Executive AssistanceReception & Front Desk

About the job

Requirements
  • A high school diploma or GED is required.
  • Established residency in Pennsylvania is required.
  • Computer proficiency is required.
  • Knowledge of Microsoft Office programs, including Outlook, Word, and Excel, is preferred.
  • Familiarity with the local area is helpful.
  • The candidate must have strong communication skills and a pleasant speaking voice.
  • The candidate must have neat penmanship.
  • The candidate must be dependable and reliable.
  • The candidate must be able to multitask and remain detail-oriented.
  • The candidate must be able to work in a team environment.
  • The candidate must handle phone calls calmly and professionally in all circumstances.
  • The candidate must be able to work a flexible rotating first-, second-, and third-shift schedule, including weekends and holidays as required.
Responsibilities
  • Answer phones and properly route calls.
  • Monitor alarms and medical alerts.
  • Provide answering services for doctors' offices and other organizations.
  • Perform other duties as assigned.
Desired Qualifications
  • Familiarity with the local area.

About the company

Pencor Services runs a privately held Pennsylvania communications and entertainment group whose companies sell connectivity, local media and live events. Blue Ridge Communications supplies cable television and internet to homes and businesses, while PenTeleData connects companies and institutions through a regional fiber network. The group also includes Palmerton Telephone, the Times News newspapers and Penn's Peak concert venue. Its businesses earn subscription and service fees, sell newspaper advertising and printing, and charge customers for concerts and venue use. Pencor Services was founded in 1955 and is headquartered in Palmerton, Pennsylvania.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Tamaqua, Pennsylvania

Founded

1955

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Simplify Jobs

Simplify's Take

What believers are saying

  • Pencor's local market access persists: Fairview approved Blue Ridge's cable franchise agreement in October 2025.
  • Blue Ridge's field pay follows negotiated rates: its October 2026 cable technician posting specifies union labor rates.
  • Pencor's TV-13 develops reporting skills: its July 2026 internship puts students on field assignments and live news production.

What critics are saying

  • Pencor faces prolonged construction demands: Blue Ridge's November 2025 plan rebuilds its entire cable network over several years.
  • Support roles require late weekends: Blue Ridge's September 2026 posting lists office shifts until 9 p.m.
  • Blue Ridge restricts geographic flexibility: its October 2026 cable role requires residency within 20 miles or the office's county.

What makes Pencor Services unique

  • Pencor shares broadband infrastructure: PenTeleData's partnership includes Blue Ridge, Service Electric cable operators and Ironton Telephone.
  • Building capacity sits inside Pencor: its construction and electrical businesses mainly serve sister companies.
  • Pencor combines production and distribution: TV-13's local news channel runs on its Blue Ridge cable system.

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Benefits

  • Flexible Work Hours
  • Employee Discounts
  • Health Insurance
  • Paid Vacation
  • Tuition Reimbursement
  • Employee Referral Bonus
  • Remote Work Options