Project Lead - Services, Hospital

Job Summary:

The Crew Lead – Healthcare Services will serve as an on-site coordinator and crew supervisor supporting low-voltage and technology infrastructure projects within hospital and healthcare facilities. This position will oversee the installation, service, testing, and maintenance of structured cabling and related technology systems while ensuring work is completed safely, efficiently, and in accordance with hospital requirements, project specifications, and industry standards.

The Crew Lead will coordinate daily field activities, supervise technicians, communicate with customers and project leadership, and ensure work is completed with minimal disruption to patient care and hospital operations.

Job Duties and Responsibilities:

1. Coordinate and supervise daily work activities for assigned crews within hospital and healthcare facilities.
2. Oversee the installation, modification, and service of low-voltage and structured cabling systems, including copper and fiber.
3. Review work orders, drawings, specifications, and project requirements to ensure work is completed accurately.
4. Perform and/or oversee cable installation, termination, testing, certification, labeling, and cable management.
5. Coordinate equipment and material deliveries and ensure materials are available for scheduled work.
6. Serve as the primary field point of contact for customers, hospital representatives, project managers, and other trades.
7. Coordinate work schedules to minimize disruption to patient care, staff, and ongoing hospital operations.
8. Ensure all work is performed in accordance with hospital safety requirements, site procedures, and applicable industry standards.
9. Ensure technicians follow required PPE, infection-control, access, and work-area protocols while working in patient-care environments.
10. Maintain clean, organized, and secure work areas throughout the project and restore work areas upon completion.
11. Identify and troubleshoot cabling and connectivity issues and assist technicians with resolving field issues.
12. Perform or oversee testing and certification of installed cabling and maintain accurate test results and documentation.
13. Maintain detailed records of installations, cable labeling, testing, punch-list items, and project progress.
14. Monitor crew productivity, workmanship, quality, and adherence to project schedules.
15. Provide daily status updates and communicate project issues, delays, material needs, and safety concerns to project leadership.
16. Assist with developing material lists, scopes of work, and field documentation as needed.
17. Coordinate with electrical, construction, IT, security, AV, and other trades to ensure successful project execution.
18. Assist with equipment installation, labeling, connectivity, and low-voltage infrastructure as required.
19. Participate in service calls, ticket resolution, troubleshooting, and emergency requests as needed.
20. Support project closeout activities, including punch-list completion, documentation, testing records, and customer turnover.
21. Train, mentor, and provide guidance to technicians and less-experienced crew members.
22. Identify opportunities for improved field processes, quality, safety, and efficiency.

Min

USD $30.00/Hr.
Max

USD $35.00/Hr.
Qualifications

Physical and Mental Requirements:

• Must be self-motivated, professional, and able to support continuous improvement in field operations.
• Must promote the Company’s culture and mission when working with employees, vendors, customers, hospital staff, and business partners.
• Must have 3–5 years of experience in telecommunications, structured cabling, low-voltage systems, or a related technical field.
• General knowledge of telecommunications, network infrastructure, and low-voltage equipment and systems.
• Basic understanding of AC/DC power principles and low-voltage infrastructure.
• Must be able to work independently while maintaining a high level of productivity and attention to detail.
• Must be able to act as the Company liaison with customer and hospital representatives.
• Must possess strong problem-solving, critical-thinking, communication, and organizational skills.
• Must be able to read and interpret blueprints, construction drawings, specifications, and project documentation.
• Must be able to work at heights, from ladders, and in confined spaces; lift up to 50 pounds and move up to 75 pounds.
• Must be able to distinguish different colors, read small print, and recognize audible signals.
• Must maintain a clean, organized, and professional work environment, particularly within active healthcare facilities.
• Must follow all applicable hospital safety, access, infection-control, and work-area requirements.
• Must have excellent communication and customer relationship skills.
• Regular attendance is mandatory.

Education, Certification, License, and Skill Requirements:

• High School diploma or GED required.
• Minimum 3 years of experience in telecommunications, structured cabling, low-voltage, or a related technical field.
• Minimum 6 months of supervisory or lead experience preferred.
• Experience working in healthcare, hospitals, medical facilities, or other occupied commercial environments preferred.
• Must be able to terminate and test copper and fiber cabling.
• Must understand and apply universal communications color codes.
• Must be proficient in interpreting blueprints, construction drawings, specifications, and quality requirements.
• Must be proficient with Microsoft Office, including Word and Excel.
• Experience with project documentation, testing/certification software, or cable management systems is a plus.
• Low-voltage, fiber, BICSI, or other relevant industry certifications are a plus.
• Must meet Company minimum driving standards.

English language proficiency, including the ability to speak, read, write, and understand English, is required.  This is based on the requirement to communicate directly with customer(s) and other employees, to complete regular reporting both to management and to the customer, and to promote safety and efficient communication in the case of emergencies.

License Required

No
Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

EEO Statement

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information

English/Spanish

Right to Work

English

Spanish

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Workplace Type

Onsite