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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipSalem, OR, USA$20.75 - $25.25

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly customer service, recognize and respond appropriately to patient reactions, and communicate effectively with patients and colleagues using verbal and written communication and active listening.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles required to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger work, stooping, close visual work, and lifting or exerting up to the stated weights.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to develop readiness for increasing responsibility and a pharmacist role.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations for safe and accurate prescription fulfillment.
  • Create caring patient experiences at pick-up, drive-through, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and obtain patient medical history when appropriate under a licensed pharmacist’s direct supervision.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Comply with applicable laws, regulations, professional standards, ethical principles, company policies, and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status for preparing and administering vaccines.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market for shifts as needed.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and, once state regulations are met, work toward providing patient immunizations.
  • Ability to work in the home store and at other market locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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