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Boulanger

Electroménager and multimedia retailer with services

Field Appliance Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeFrance

About the Job

Requirements

  • At least two years of experience in a similar position.
  • Passion for household appliances and technical work.
  • Customer-service orientation.
  • Ability to work autonomously and as part of a team.

Responsibilities

  • Visit customers' homes to diagnose and repair household appliances, aiming to complete repairs on the first visit.
  • Advise customers on using their appliances sustainably and offer additional services that support more eco-responsible use.
  • Ensure customer satisfaction after each service intervention.

About the Company

Boulanger

Electroménager and multimedia retailer with services

Boulanger is a French retailer that specializes in home appliances and multimedia, with more than 220 stores and a strong online presence via boulanger.com. Customers shop in-store or online and can access services such as same-day delivery in Paris, next-day delivery across France, product setup, remote or in-home assistance, seven-day support, subscriptions, rental options, and reconditioned products, with its products designed under three in-house brands (Listo, Essentielb, Skillkorp). It differentiates itself through a customer-first culture built on expert guidance, clear and simple solutions, and a broad ecosystem of services, along with a focus on developing its employees. Its goal is to achieve high customer satisfaction by combining expert guidance, convenient delivery and installation, flexible purchasing options, and accessible products through an omnichannel approach.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lesquin, France
Founded
1954

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