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Gatik AI

Autonomous trucking for middle-mile freight

Fleet Dispatcher

Logistics & TransportationUpdated on Nov 13
Full-timeFort Worth, TX, USANo salary listed

About the Job

Requirements

  • At least 3 years of high-volume dispatcher experience in the transportation, fleet, shipping, or logistics industry.
  • Knowledge and understanding of Department of Transportation/Federal Motor Carrier Safety Administration regulations, including Hours of Service and general compliance.
  • Proficiency with order management systems, dispatching software, transportation management systems, and instant messaging platforms such as Slack and Zoom.
  • Ability to work a full 12-hour shift, primarily on site in Fort Worth, with flexibility for a possible overnight schedule.
  • Experience with fast, accurate data entry and running reports or performing basic operational analytics.
  • Ability to multitask, exercise sound judgment, and make rapid decisions under pressure.
  • Excellent written and verbal communication skills, including the ability to convey complex information clearly and calmly to drivers, Autonomous Vehicle Operators, and clients.

Responsibilities

  • Dispatch daily shifts, assigned vehicles, and route instructions to Autonomous Vehicle Operators.
  • Monitor the real-time status of dispatched vehicles and deliveries, prioritize tasks, and provide updates to operators and clients to maintain delivery schedules.
  • Serve as the primary contact for emergency and non-emergency communications through Slack, phone, and video calls; assess situations and provide guidance.
  • Proactively communicate delivery statuses, delays, and changes to clients.
  • Promptly communicate urgent updates and resolutions to Autonomous Vehicle Operator Supervisors and Operations Management.
  • Use transportation management and fleet management software to track vehicle locations, freight progress, and estimated arrival times for relevant internal stakeholders.
  • Ensure operators and drivers follow operational procedures, safety protocols, and applicable Department of Transportation/Federal Motor Carrier Safety Administration regulations.
  • Log schedules, delivery times, delays, communication records, and critical incidents, escalating incidents promptly to supervisors or Operations Management.
  • Track and organize work requests, customer requests, and completed tasks, and maintain accurate vehicle operator work records in internal systems.
  • Assist with daily reports and compile communication summaries covering key metrics, operational events, and occurrences during the shift.

About the Company

Gatik AI

Autonomous trucking for middle-mile freight

Gatik AI provides autonomous trucking services for middle-mile B2B freight. Its Level 4 driverless trucks move goods on fixed, short-haul routes between distribution centers and retail or foodservice locations, offered as Autonomous Transportation-as-a-Service that integrates into customers' supply chains. Operations span Texas, Arizona, Arkansas, and Canada with clients such as PepsiCo and Loblaw. The company reports over $600 million in contracted revenue and about 85,000 fully driverless orders completed, aiming to grow to more than 100 driverless trucks by end of 2026. Gatik’s approach focuses on repeatable routes and a service-based model to scale its fleet, technology, and infrastructure through commercial partnerships.

Company size
201-500
Company stage
Series D
Total funding
$351.7M
Headquarters
Santa Clara, CA
Founded
2017

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