HR One

HR consulting and executive search services

Automotive Parts Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeSyracuse, NY, USA$65k - $85k /yr

About the Job

Requirements

A high school diploma or GED is required.
A valid New York State driver's license without major infractions is required.
Eligibility to work in the United States is required.
Previous experience in an automotive parts department is required.
The ability to work overtime regularly and on weekends is required.
The ability to travel overnight occasionally during normal work hours is required.
Computer proficiency, including word processing, data entry, spreadsheets, and generating reports using standard software applications, is required.
Proficiency with Microsoft Outlook, Word, Excel, and Adobe Acrobat is required.
Experience with Snap-on/Proquest and Automate is required.
The ability to recognize part numbers and line codes and accurately and rapidly identify sequences of numbers and letters is required.
The ability to read and comprehend instructions and information is required.
Knowledge of dealership products, warranties, workflows, and operating procedures is required.
Experience with inventory management, purchasing, product data management, production control, costing, and reporting is required.
The ability to communicate effectively verbally and in writing is required.
Experience in customer-facing communication, customer service, and complaint resolution is required.
The ability to work independently and in a team environment is required.
The ability to gather data, analyze information, and prepare reports is required.
The role requires the ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, bend or stoop, and perform repetitive hand and wrist motions.
The role requires the ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly to move objects.
The role requires close mental and visual attention for preparing and analyzing data and figures, using a computer terminal, and/or extensive reading.
The role requires the ability to operate a computer, printer, photocopier, telephone, fax machine, scanner, calculator, adding machine, cash register, pallet jack, and various hand tools.

Responsibilities

Manage the automotive parts department and its staff to deliver efficient, high-quality customer service while meeting dealership sales and profitability goals.
Coordinate parts procurement, receiving, processing, stocking, inventory control, and distribution; create daily stock orders and maintain accurate records.
Handle returns, discrepancies, backorders, warranty returns, special orders, monthly price updates, shipping, invoices, purchase orders, reports, and sales forecasts.
Assist internal and external customers at the counter and by phone, research parts and pricing, place supplier orders, and coordinate with service staff, vendors, carriers, and customers.
Recruit, train, schedule, supervise, evaluate, and discipline counter staff and parts drivers.
Maintain a clean, safe work environment and perform related duties supporting operational goals.

Desired Qualifications

Prior supervisory experience is preferred.

Automotive Parts Manager

HR One · Syracuse, United States · Full-time · Posted 2026-10-16

Salary: USD 65,000–85,000

Workplace: on_site

Department: Crest

Description

Crest Cadillac & Acura is seeking an experienced Automotive Parts Manager to join our established and growing service team. This is an opportunity to contribute to a family-owned and operated dealership that has built its reputation on personalized service, long-term customer relationships, and a commitment to excellence since 1984.

In this role, you will help keep a critical part of the dealership running smoothly by supporting both the service team and customers with accurate, responsive, and well-organized parts operations. We're looking for someone who can bring leadership, attention to detail, and a customer-first mindset to a fast-paced environment where efficiency, quality, and follow-through matter.

Responsibilities

Manage the automotive parts department and its staff to deliver efficient, high-quality customer service while meeting dealership sales and profitability goals.
Coordinate parts procurement, receiving, processing, stocking, inventory control, and distribution; create daily stock orders and maintain accurate records.
Handle returns, discrepancies, backorders, warranty returns, special orders, monthly price updates, shipping, invoices, purchase orders, reports, and sales forecasts.
Assist internal and external customers at the counter and by phone, research parts and pricing, place supplier orders, and coordinate with service staff, vendors, carriers, and customers.
Recruit, train, schedule, supervise, evaluate, and discipline counter staff and parts drivers.
Maintain a clean, safe work environment and perform related duties supporting operational goals.

Requirements

Education and Experience:

High school diploma or GED required.
Valid New York State driver's license without major infractions.
Eligible to work in the United States.
Previous experience in an automotive parts department required.
Prior supervisory experience preferred.

Special Requirements:

Ability to work overtime on a regular basis.
Ability to work weekends.
Occasional overnight travel during normal work hours.

Knowledge, Skills, and Abilities:

Computer proficiency including word processing, data entry, spreadsheets, and generating reports using standard software applications.
Proficiency with standard office software, including Microsoft Outlook, Word, Excel, and Adobe Acrobat.
Experience with Snap-on/Proquest and Automate.
Understanding and recognizing part numbers and line codes to ensure the proper selection of parts, including identifying sequences of numbers and letters accurately and rapidly.
Ability to read and comprehend instructions and information.
Excellent communication and managerial skills.
Knowledge of dealership products, warranties, workflows, and operating procedures.
Experience with inventory management, purchasing, product data management, production control, costing, and reporting.
Ability to communicate effectively, both verbally and in writing.
Experience in customer-facing communication, customer service, and complaint resolution.
Ability to work both independently and in a team environment.
Ability to gather data, analyze information, and prepare reports.

Physical and Mental Requirements:

Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, bend or stoop, and perform repetitive motions of the hands and/or wrists.
Ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, using a computer terminal, and/or extensive reading.

Equipment Used:

Ability to operate a computer, printer, photocopier, telephone, fax machine, scanner, calculator, adding machine, cash register, pallet jack, and various hand tools.

Environmental Conditions:

Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, cleaning chemicals, unpleasant odors, and/or loud noises.

Benefits

Competitive Compensation: Annual Salary $65,000 - $85,000 Depending on Experience

Equal Opportunity Employer

Crest Group is an equal opportunity employer. We provide equal employment opportunities without unlawful discrimination based on age, race, color, creed/religion, disability, national origin, sex/gender, sexual orientation, veteran or military service member status, familial status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception

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About the Company

HR One

HR consulting and executive search services

HR One, Inc. provides human resources consulting and staffing services in Michigan. Its offerings include executive search, recruiting, testing, evaluation, assessment, and personnel employment services. The company works with organizations to define hiring needs, source and screen candidates, assess fit with tests and evaluations, and facilitate placement. What sets HR One apart is its local Michigan focus combined with a full suite of HR services under one roof, including structured assessments and testing as part of the selection process. The goal is to help organizations hire the right talent and manage their workforce more effectively.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Southfield, MI
Founded: Not listed

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