Sales Director

Job Responsibilities:

Win new merchants

Own the volume and revenue from new merchants against the plan.

Build and manage the sales pipeline for each segment: key and strategic accounts, growth and expansion, and startups.

Win back merchants who stopped shipping with Bosta.

Work with Marketing to turn merchants who sign up on their own into active, growing accounts.

Grow new merchants in their first year

Make sure every new merchant who qualifies gets an account manager soon after their first shipments.

Set clear hand-over rules from sales to account management, so no merchant is left without an owner.

Track how many new merchants are still shipping after their first months, and act early on drop-offs.

Lead and develop the team

Lead the team leaders, sales people and account managers.

Set monthly sales targets and decide how many sales people carry a target, within the approved plan.

Plan hiring with HR, so the account management team grows with the number of new merchants.

Run the sales incentive scheme and manage performance.

Keep each team at a size that its leaders can manage well.

Plan and report

Track pipeline, wins, target achievement and early retention every week and every month, and explain any gap to plan.

Build the yearly sales plan and the team budget with Finance and HR.

Job Qualifications:

Must have

10 or more years in B2B sales or business development, ideally in logistics, e-commerce, payments or software.

5 or more years leading sales managers and large sales teams.

A track record of beating new business targets and building teams fast.

Strong with data and sales tools: CRM, pipeline reports and dashboards.

Experience setting sales targets and incentive schemes.

Fluent Arabic and English.

Good to have

Experience leading both sales and account management.

Experience in a fast-growing company.

A university degree in business or a related field.